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About the Role
This position will be responsible for managing a team of Claims Examiners handling a wide variety of general liability claims. This position will report to the Senior Director of General Liability claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.
Responsibilities
- Confirms coverage of claims by reviewing policies and documents submitted in support of claims
- Direct and monitor assignments of new loss activity for claims
- Review and approve correspondence and reports including coverage position letters and Large Loss Reports
- Review and approve reserves and settlements in excess of the authority of the handling examiner
- Make recommendations concerning reserve changes to Senior Director or Senior Management
- Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)
- Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives
- Assess and evaluate individual examiners and team performance, provide feedback and develop training needs
- Prepare and distribute reports by collecting and summarizing information
- Assist in preparation of budgets, evaluation of expenses and assess resource needs
- Foster and encourage strong relationships with internal stakeholders, including Underwriting and Actuarial
- Promote and enhance strong relationships with internal and external customers and partners
- Participate in special projects as requested
- Travel to other claim offices, mediations, trials, and conferences as required
Requirements
- US Work Authorization required
- Markel does not provide visa sponsorship for this position, now or in the future.
Skills
- Excellent written and oral communication skills
- Strong analytical and problem-solving skills
- Strong organization and time management skills
- Ability to deliver outstanding customer service
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
Location
- US
Work Type
- Hybrid
- Full-time
Experience Level
- Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience
Education Level
- Bachelor’s degree or equivalent work experience
- JD, advanced degree, or focused technical degree a plus
- Must have or be eligible to receive claims adjuster license
Salary/Compensations
- $97,520 - $167,640
Benefits
- Competitive benefit programs
- Multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave
About the Company
- Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
- We’re all about people | We win together | We strive for better
- We enjoy the everyday | We think further
Equal Opportunity
- Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
- Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.