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About the Role
Arrive Logistics is seeking an energetic, detail-driven Associate Benefits Specialist to enhance the employee experience and support the company's rapid growth. This role involves managing relationships, providing benefits guidance, and ensuring seamless operational support in a dynamic, high-growth environment.
Responsibilities
- Assist in the administration of employee benefits programs including medical, dental, vision, life, supplemental programs, wellness initiatives, 401(k) plan, and time off policies.
- Support the administration of employment leave of absence (FMLA, Medical, USERRA, workers comp, STD, ADA, etc.) under mentorship.
- Relay policies and provide pay expectations to employees.
- Assist with daily benefits administration, monthly self-bill invoices, 401(k) and HSA funding, reporting, and auditing.
- Support Workday reporting, business processes, and SOP creation.
- Assist with testing new system build-outs under guidance.
- Resolve basic employee questions regarding benefit policies and procedures.
- Monitor PTO policies and answer basic employee and manager questions regarding PTO, wellness, and holidays.
- Support the coordination of the enrollment process for new hires, life events, and open enrollment.
- Assist with communication materials and educational webinars.
- Improve team communication and assist employees in understanding benefit offerings.
- Facilitate and provide benefits education to new hires during onboarding.
- Manage general system upkeep, accurate data entry, manual uploads, and basic troubleshooting under mentorship.
- Respond to general benefit inquiries regarding plan provisions, eligibility, and enrollment.
- Escalate complex issues as needed.
- Support Mexico generalists with onboarding materials and answer basic international benefit questions.
- Research compliance topics (ERISA, COBRA, ACA) to ensure benefit programs meet federal and state laws.
- Maintain and update employee and candidate-facing benefit portals.
- Document processes and keep SOPs up-to-date.
- Participate in brainstorming sessions for on-site benefits at each location, partnering with HR Generalists and local leadership.
- Administer and track gym membership partnership and monthly enrollments.
- Manage organization and secure storage of PHI & PII, adhering to HIPAA compliance guidelines.
Requirements
- Bachelor's degree in human resources or related field of study.
- 0–2 years of experience in benefits administration, human resources, or a fast-paced corporate support environment.
- Familiarity with HRIS platforms (Workday experience is a strong advantage).
- Strong proficiency in Google Suite.
- Exceptional customer service mindset.
- Strong written, verbal, and interpersonal communication skills.
- High degree of discretion, confidentiality, and professional integrity.
- Strong organizational skills and acute attention to detail.
- Ability to manage competing priorities in a fast-paced, flexible environment.
Skills
- Benefits Administration
- Human Resources
- HRIS Platforms
- Workday
- Google Suite
- Customer Service
- Communication Skills
- Organizational Skills
- Attention to Detail
- HIPAA Compliance
Location
- Austin, TX
Work Type
- Onsite
Experience Level
- 0-2 years
Education Level
- Bachelor's degree
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life coverage
- Disability coverage
- Supplemental coverage
- Matching 401(k) program
- Employee Resource Groups
- Office wide engagement activities
- Team events
- Happy hours
- Company paid holidays
- Paid vacation time
- Wellness days
- 100% paid parental leave
- Referral Program
- Relocation assistance
- Free counseling sessions through Employee Assistance Program
About the Company
- Arrive Logistics is a leading transportation and technology company in North America.
- Committed to providing employees with a meaningful work experience.
- Established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
- Recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work.