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About the Role
The F&B Attendant is responsible for completing closing duties, including storing reusable goods, breaking down goods, cleaning equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing the daily cleaning checklist. This role also involves setting up, stocking, and maintaining work areas, inspecting the cleanliness and presentation of service items, and maintaining cleanliness throughout the day.
Responsibilities
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
- Set up, stock, and maintain work areas.
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Skills
- Clean-as-you-go procedures
- Safety and security policies and procedures
- Maintaining confidentiality
- Protecting company assets
- Guest service standards
- Clear and professional communication
- Appropriate telephone etiquette
- Teamwork
- Problem-solving
- Quality assurance
- Reading various formats
- Fine motor skills
- Hand-eye coordination
Location
- New York, NY
Work Type
- Full-time
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
About the Company
- MCR is the 3rd-largest hotel owner-operator in the United States.
- Founded in 2006, MCR has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
- MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
- MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
- MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
- MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
- For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA.