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About the Role
Join us as a Restaurant Manager at the STEAKHOUSE for our JW Marriott, managed by Marriott International. We are seeking a talented communicator with experience in people management who is passionate about outstanding service.
Responsibilities
- Fully responsible for the F&B Service Team, including scheduling and vacation planning.
- Achieve targets, manage resources effectively, and develop the team.
- Contribute creative ideas to become Berlin's most successful steakhouse.
- Support the Assistant F&B Director and F&B Operations Manager in delivering outstanding guest experiences and developing new concepts.
- Act as a host, delighting guests with a unique restaurant experience in line with JW standards.
- Maintain close cooperation and communication with the kitchen team.
- Ensure team excels in mise-en-place through preparation and organization.
- Consistently comply with all HACCP hygiene regulations.
- Regularly contribute content to social media.
- Coordinate team members and support their professional growth.
- Onboard and evaluate new employees and trainees.
- Conduct interviews to identify and recruit new talent.
- Actively participate in departmental meetings, function sheet meetings, and related activities.
- Handle guest complaints calmly and communicate confidently and professionally.
Requirements
- Completed vocational training in hotel management, restaurant management, or hospitality services.
- Alternatively, a degree in Hotel Management, Tourism Management, or Culinary Management.
- Previous experience in a similar role, ideally in upscale dining.
- Experience with MICROS/Oracle is an advantage.
- Proven experience leading larger teams.
- Warm, authentic, and outgoing personality.
- Excellent communication and presentation skills in both German and English.
- Any additional language is a plus.
- Flexible availability and a strong commitment to quality.
- Organized and structured working style with great attention to detail.
Skills
- People management
- Communication
- Service-oriented
- Team leadership
- Resource management
- Creative thinking
- Guest relations
- Team collaboration
- Hygiene compliance
- Social media content creation
- Employee development
- Recruitment
- Problem-solving
- German language proficiency
- English language proficiency
Location
- Berlin
Work Type
- Full-time
- Permanent employment contract
Experience Level
- Previous experience in a similar role
- Proven experience leading larger teams
Education Level
- Completed vocational training in hotel management, restaurant management, or hospitality services
- Degree in Hotel Management, Tourism Management, or Culinary Management
Salary/Compensations
- Attractive compensation
- Excellent annual bonus upon achievement of targets
Benefits
- BVG/VBB public transportation ticket coverage or complimentary parking space
- Subsidized EGYM Wellpass membership (EUR 25)
- Complimentary overnight stay for two, including dinner and breakfast
- 30 vacation days
- Vacation and Christmas bonuses
- Allowances in accordance with the collective agreement (Berlin)
- Worldwide travel at attractive employee rates
- Exclusive hospitality benefits
- Corporate Benefits program with discounts
- Online training programs for career development
- Team events
- Comfortable uniforms with complimentary in-house cleaning service
- Extensive catering in the employee restaurant
About the Company
- JW Marriott Berlin is part of Marriott International's luxury portfolio, located in the center of Berlin.
- The hotel offers 500 guest rooms and suites, meeting and conference facilities, two restaurants, a bar, and a spa and wellness area.
- Marriott International is committed to equal opportunity and values a diverse workforce and inclusive culture.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity.
- JW Marriott associates are confident, innovative, genuine, and intuitive.
- JW creates opportunities for training, development, recognition, and a place to pursue passions in a luxury environment with a focus on holistic well-being.
Equal Opportunity
- Marriott International is committed to equal opportunity and values a diverse workforce and inclusive culture.
- Marriott International does not discriminate on the basis of disability, veteran status, or any other protected characteristic.