Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Barista, Full Time role.

Rezi rewrites your resume against MAPLE LEAF LOUNGE's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Barista, Full Time posting at MAPLE LEAF LOUNGE — free, in seconds.

About the Role

This is a posting for an existing job vacancy. We encourage all associates to always accept leadership responsibilities. You have the power to make a difference to all guests. Our primary objective is to make sure our guests have a great experience with us at Compass Group Canada by providing exceptional service and quality. Please follow all the 7 Essentials of Customer Service Excellence, as directed by CGC and your Management team in addition to bringing the required skills of the position.

Responsibilities

Prepare beverages according to customer specifications, including coffee, tea, and espresso.
Serve guests using principles of outstanding customer service.
Maintain stock levels of items within the micro market, including milk and cold beverages.
Complete assigned side duties in a timely and efficient manner, including restocking, organizing stock rooms, checking expiry dates, and counting inventory.
Organize chairs within the lounge and seating areas.
Sanitize all high touchpoint surfaces every two hours, or when visibly soiled.
Refill the coffee machine hopper with coffee beans.
Check, clean, and refill the condiment station.
Perform general cleaning duties, including washing, rinsing, and sanitizing smallwares, cleaning display cases, and rinsing the espresso machine.
Use the UKG clock to sign in and out for the assigned shift.
Follow all Optimum Service Training techniques to ensure exceptional customer service.
Act with purpose and intention using effective time management skills.
Interact with customers and resolve complaints politely and promptly.
Use the Volante system to record sales and transactions, including payment.
Check all items within the assigned area for expiration weekly and remove expired items, following FIFO and FEFO procedures.
Complete fridge/freezer temperature checks and other HSQA logs.
Replenish non-alcoholic beverages and general supplies while maintaining cleanliness of service areas.
Interact with co-workers to ensure compliance with company service standards, inventory, and cash control procedures.
Follow all uniform and jewelry policies.
Follow all health and safety and quality assurance company policies.
Complete 24/7 training within one month of start date, and annually thereafter.

Requirements

Demonstrate attention to detail and organizational skills.
Communicate effectively and timely with guests and internal stakeholders.
Maintain a professional appearance and demeanor.
Ability to work at a fast pace.
Ability to remain calm under pressure and deal with unexpected situations.
Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Frequently required to walk.
Must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Specific vision abilities required include close vision, and ability to adjust focus.

Skills

Customer service
Beverage preparation
Stocking
Inventory management
Cleaning
Time management
Sales transaction recording
Health and safety compliance

Salary/Compensations

$21.50 per hour

About the Company

Compass Group Canada is committed to offering competitive compensation and complies with all applicable pay transparency legislation.

Equal Opportunity

Canadian work experience is not a requirement for this role.
Artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.