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About the Role

The Director of People & Culture serves as the Long Center’s human resources leader, partnering closely with executive leadership to cultivate an engaged, high-performing, and inclusive workplace. This role leads the organization’s people strategy, including talent acquisition, onboarding, employee relations, leadership coaching, organizational development, performance management, employee engagement, compensation strategy, and culture initiatives, ensuring the attraction, development, and retention of exceptional talent.

Responsibilities

Develop and execute a comprehensive people strategy that supports the Long Center’s mission, strategic priorities, and organizational goals.
Serve as a trusted advisor and coach to the CEO and leadership team on organizational effectiveness, workforce planning, and leadership development.
Foster a culture of collaboration, accountability, inclusion, innovation, and continuous learning, leading organizational change initiatives and supporting employees through growth and transformation.
Lead full-cycle recruitment for all full-time and part-time roles, including union, professional, technical, intern, and executive positions.
Develop recruitment strategies that attract diverse, high-performing talent.
Partner with hiring managers to ensure an exceptional candidate experience.
Design and implement an extensive onboarding program to ensure new hires are successfully integrated into the team.
Lead workforce planning, succession planning, and talent development initiatives.
Provide guidance and coaching to leaders and employees on employee relations, conflict resolution, performance management, and employment best practices.
Lead employee investigations and partner with leadership to resolve complex personnel matters.
Develop and enhance performance management processes that encourage accountability, growth, and continuous feedback.
Support managers in navigating coaching conversations, corrective action, and employee separations when needed.
Develop programs that strengthen employee engagement, recognition, communication, and organizational culture; leading staff meetings, celebrations, and other culture initiatives.
Participate as a member of the senior leadership team, contributing to strategic planning, process improvement, and organizational decision-making.
Champion initiatives that support employee well-being, belonging, and an exceptional workplace experience.
Partner with Finance & Administration/People Operations to ensure consistent implementation of policies and employee lifecycle processes.
Develop, maintain, and communicate HR policies and procedures to the team, ensuring compliance with applicable federal, state, and local employment laws.
Support compensation planning, job design, accurate job descriptions, organizational structure, total rewards, and workforce analytics.
Represent the People & Culture function internally and externally with professionalism, integrity, and a service-oriented mindset; supporting other HR-related programs and projects as needed.

Requirements

Strong knowledge of human resources principles, employment law, employee relations, organizational development, and talent management.
Demonstrated ability to build trusted relationships with leaders, employees, and stakeholders at all levels.
Excellent interpersonal, facilitation, coaching, and conflict-resolution skills.
Ability to manage sensitive and confidential information with sound judgment and discretion.
Experience leading organizational change and fostering positive workplace culture.
Commitment to diversity, equity, inclusion, belonging, and employee engagement.
Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Power Point) and HR systems.
Experience in nonprofit, arts, or mission-driven organizations required.

Skills

Human Resources Principles
Employment Law
Employee Relations
Organizational Development
Talent Management
Interpersonal Skills
Facilitation Skills
Coaching Skills
Conflict Resolution Skills
Change Management
Diversity, Equity, Inclusion, Belonging
Employee Engagement
Organizational Skills
Microsoft Office Suite
HR Systems

Location

Austin, TX

Work Type

On-site

Experience Level

7-10 years of progressively responsible human resources experience
Specific experience serving as a strategic HR business partner or senior HR leader

Education Level

Bachelor’s degree or higher in Human Resources, Business Administration, Organizational Development, or a related field.
Professional certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) strongly preferred.

Benefits

Health insurance
Dental insurance
Vision insurance
401k plan with employer match
Generous paid time off
Unparalleled access to arts and cultural programming

About the Company

The Long Center is a performing arts venue located in Austin, TX.

Equal Opportunity

The Long Center is proud to be an Equal Opportunity Employer and we strive for a team that reflects Austin’s diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age.