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About the Role
Provide intensive, individually tailored, strength-based, and collaborative case planning services to high risk families referred through Erie County Department of Social Services.
Responsibilities
- Quickly engage families in a face-to-face in-home contact to identify precipitating safety & risk issues, family strengths/needs to develop a safety plan and establish a comprehensive service plan to achieve treatment outcomes.
- Work intensely with referral sources, community service providers, and all family members to ensure collaborative efforts toward established service plan.
- Build upon support networks for each family and ensure adequate and stable supports are in place to stabilize families, address immediate needs and minimize safety and risk concerns.
- Maintain intensive in-home contact, service provision, and therapeutic rapport with 2-4 families, which includes face-to-face support, education, advocacy, case management, and crisis intervention services, for a minimum of 10-15 hours per week per family.
- Ensure accurate, thorough, and timely completion and filing of all required documentation in CONNECTIONS according to contractual and agency requirements.
- Develop, teach, model and evaluate effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth.
- Ensure all court mandated and/or recommended services are offered, utilized, and maintained via referral/linkage or provided directly to minimize risk, while enhancing the family’s safety, permanency, and overall well-being.
- Actively participate in required/offered meetings and training opportunities.
- Other duties as assigned.
Requirements
- Must have excellent communication and customer service skills.
- Ability to multi-task and be detail oriented.
- Ability to work independently and be an enthusiastic team player.
- Must have a high degree of discretion dealing with confidential information.
- Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support.
- Ability to provide frequent transportation of children and families.
- Ability to work effectively with clients, staff, families, and community contacts.
- Bachelor’s Degree in a human services related field with 4 years of experience.
- Master’s Degree in a human services related field.
- Valid New York State driver’s license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required.
Skills
- Communication
- Customer service
- Multi-tasking
- Detail oriented
- Team player
- Discretion
- Culturally competent
- Trauma informed techniques
Location
- Erie County
Work Type
- Full-Time
- Some weekend and evenings may be required
Experience Level
- 4 years of experience (with Bachelor's Degree)
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- Bachelor's Degree: $22.30 - $24.36 per hour
- Master's Degree: $24.10 - $26.18 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision plan insurance
- Flexible spending accounts
- Wellness program
- Employee assistance program
- 403B retirement plan
- Flexible working options
- 11 paid holidays
- 3 floating holidays
- Up to 33 days of PTO each year
About the Company
- Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
- Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
- We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
- We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
- Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.
Equal Opportunity
- Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity.
- We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission.
- We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
- An EEO/AA Agency
- We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills.
- We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.