Auto Parts Counter Sales - Lakeway, TX (8308)
Arnold Oil Company of Austin · Austin, TX, US
14 days agoImpress employers and recruiters.
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About the Role
This position reports directly to the store manager. Counter I is required to perform any or all duties of a General Store Staff as assigned by management, including using a company provided vehicle for deliveries and pickups, handling merchandise, and maintaining a clean and organized store. The role also involves totaling bills, accepting payments, and providing excellent customer service in a retail environment.
Responsibilities
- Using a company provided vehicle to deliver or pick up parts and merchandise from company customers and vendors
- Handle incoming and outgoing merchandise in a timely manner
- Keep store and facility clean, safe, and organized
- Totaling bill, accepting payment, and providing excellent customer service in a retail store environment
- Greet each customer in a timely manner and answer the telephone within three (3) rings
- Answer each customer’s questions regarding price, availability and function of merchandise
- Obtain merchandise from shelf for customer or receives any merchandise selected from shelf by customer and creates invoice
- Obtain merchandise requested by customer or receives merchandise selected by customer
- Ensure that each customer receives outstanding customer service by providing a friendly environment
- Totals price and tax on merchandise purchased by customer to determine bill
- Accepts payment and makes change
- Wraps or bags merchandise for customers
- Obtains signature on charge invoices and accepts payment and makes change on cash invoices
- Correctly places any special orders as required by customer
- Balances cash drawer at the end of the shift (if necessary)
- Stock shelves, counters, or tables with merchandise
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales
- Stamps, marks, or tags price on merchandise
- Bags or boxes orders accordingly
- Ensure outgoing transfers are processed properly and timely
- Cleans shelves, counters, or tables
- Maintains safe and clean work environment
- May have custodial duties including sweeping warehouse/showroom regularly, dusting shelves as needed, organizing merchandise, cleaning and stocking rest rooms as needed, and keeping all aisles clear with no merchandise on the floor
- Present a good image of the company through proper dress and attitude
- Must participate in and complete sponsored and supported training
- Attends training or uses electronic media to increase product knowledge
- Performs other duties and assignments as directed by management
- Maintain grounds and parking lot
- Maintain a satisfactory attendance record and appearance
Requirements
- Ability to work well with others and assist customer cooperatively and courteously
- Exemplary company work recorded, including attendance
- Must be able to work in a high paced, busy atmosphere
- Must be able to follow oral and written instructions
- Must have basic math skills including addition, subtraction, multiplication and division
- Ability to read and write in English
- Must successfully complete background and criminal history checks
- Must pass a physical, human performance evaluation and a drug test
- Good understanding of and adherence to company policies and procedures
- Must maintain regular and prompt attendance
- Attitude that supports the Company’s goals and values
Skills
- Customer service
- Product knowledge
- Basic math skills
- Reading
- Writing
Location
- Lakeway - Austin, TX 78734
Work Type
- Full Time
Experience Level
- Commensurate with experience
Education Level
- High school diploma or general education degree (GED); or equivalent combination of education and experience
- Completed ASE counterman I training course
About the Company
- A-Line Auto Parts