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About the Role

Crusoe's Managed AI Services portfolio is scaling rapidly, with significant ARR commitments from customers. As VP of Product Management, you will own the vision, strategy, execution, and roadmap for this business, reporting to the SVP of Product Management and partnering with the VP Engineering for Managed AI Services. You will lead the portfolio as a business, leveraging open models and Crusoe's vertically integrated cloud strategy.

Responsibilities

Define the long-term vision, strategy, and roadmap for the Managed AI Services portfolio, aligned to customer needs, company goals, market trends, and GTM strategy.
Build, lead, and mentor a team of product managers, owning their performance and development.
Partner with engineering, technical program management, product partnerships, marketing, customer success, and sales to define requirements, prioritize features, and drive the lifecycle from concept through launch and adoption at scale.
Own the business metrics for the portfolio, including usage, reliability, production KPIs, pipeline, revenue, gross margin, and customer satisfaction, using data to drive decisions.
Shape go-to-market strategy with sales, marketing, and customer success, including positioning, messaging, pricing, routes-to-market, and partnerships.
Build relationships with key customers, ecosystem partners, and GTM partners, translating feedback into product improvements and working alongside the Director of Product Partnerships on partnership and M&A opportunities.
Track the Managed AI competitive landscape and emerging technologies to inform strategy and surface new opportunities.
Proactively identify and resolve technical and commercial risks, infrastructure bottlenecks, and scaling challenges.
Manage product budgets and resources against business goals.

Requirements

Proven product management track record with AI/ML services, including experience building AI managed services and scaling them from scratch.
First-hand experience with AI managed services such as inference, tuning, reinforcement learning, and agent sandboxes, along with supporting observability and evaluation practices.
Strong understanding of cloud infrastructure technologies and trends, ideally as a builder of planet-scale cloud products at a hyperscaler, neocloud, or specialized inference provider.
Experience managing and launching technical products and features for AI-native, digital-native, and enterprise customers.
Proven experience building, leading, and mentoring product management teams.
Strategic leadership: ability to set a clear vision, make informed decisions with incomplete information, and guide a cross-functional team toward market awareness, adoption, revenue, and gross margin goals.
Analytical rigor: comfort interpreting complex market, customer, and production data to drive product strategy.
Excellent communication and collaboration skills, with the ability to present technical concepts, connect them to business outcomes, and build consensus across diverse stakeholders.
Hands-on use of AI tools to accelerate the product management craft.

Skills

AI/ML services
AI managed services
Inference
Tuning
Reinforcement learning
Agent sandboxes
Observability
Evaluation practices
Cloud infrastructure technologies
Product management
Strategic leadership
Analytical rigor
Communication
Collaboration
AI tools

Experience Level

VP level

Salary/Compensations

$345,000 – $385,000 + Bonus

Benefits

Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location

About the Company

Crusoe is on a mission to accelerate the abundance of energy and intelligence.
As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
We're solving the energy bottleneck for AI compute with an energy-first approach.
We are building the future, faster, during the greatest industrial revolution of our time.
We are looking for problem-solving, opportunity-finding teammates with a sense of urgency who believe in the scale of our ambition and thrive on a path not fully paved.
Join a team of experts across energy, manufacturing, data center construction, and cloud services.
Do the most meaningful work of your career, help customers and partners advance their AI strategies, and be part of a high-performing team.

Equal Opportunity

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.