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About the Role
SiteOwl is seeking an experienced Senior Product Manager to own a significant area of the platform and define its future direction. This role partners closely with Engineering, Design, Customer Success, and Sales to carry a product area from discovery through delivery, and to measure outcomes after release. The role serves two distinct user profiles: Security Integrators and Security Teams. The Senior Product Manager owns the roadmap, requirements, and outcomes for one or more platform areas. The role requires strong written communication, sound decision-making judgment, and end-to-end ownership through refinement, build, and release.
Responsibilities
- Own the roadmap and backlog for assigned platform areas, with accountability for outcomes and delivery.
- Conduct ongoing discovery with customers, including integrator project managers, field technicians, security directors, and support teams.
- Synthesize customer input, support data, and sales feedback into prioritized, defensible roadmap decisions.
- Author clear requirements for engineering, including problem definition, user context, scope, edge cases, and rationale.
- Partner with Design teams on user flows and mockups.
- Maintain ownership through refinement, build, and release rather than handing off specifications.
- Manage backlog scope and sequencing.
- Make and communicate prioritization tradeoffs, including declining requests with clear rationale.
- Define success criteria before launch and evaluate outcomes against them post-launch.
- Apply AI tools to accelerate the work itself: synthesizing feedback at scale, drafting and refining requirements, analyzing product data, and building prototypes to validate ideas before engineering investment.
- Maintain an informed point of view on where AI adds product value versus where it does not.
- Author release communications, brief internal teams, and support Sales in articulating product changes.
- Track competitive activity and distinguish substantive differentiation from demo-only features.
- Contribute to quarterly and half-year planning with the Director of Product.
- Engage directly with customers through advisory councils, user groups, and trade shows.
Requirements
- Six or more years of product management experience, including multiple years owning B2B SaaS products with revenue accountability.
- Demonstrated track record of shipping products with sustained real-world usage, not only successful demos.
- Strong written communication across requirements, decision documentation, roadmap narratives, and customer-facing communication.
- Working knowledge of data models, permissions structures, integrations, and design considerations for users operating in field conditions.
- Structured decision-making approach: synthesizing available information, making and documenting decisions, and adjusting based on new information.
- Demonstrated customer engagement orientation, including direct field observation (site visits, support call participation).
- Practical fluency with AI tools for research synthesis, drafting, competitive analysis, data analysis, and prototyping, with the judgment to critically evaluate AI-generated output.
- Bachelor's degree in engineering, business, or a related field, or equivalent professional experience.
- Excellent written and verbal English communication skills; proficiency with issue tracking, documentation, design collaboration, and analytics tools.
- Experience in electronic security, physical security, construction technology, field service, or an adjacent industry.
- Familiarity with architectural drawings, CAD, or BIM formats (DWG, DXF, Revit).
- Experience designing mobile applications for field or industrial use cases.
- Experience with multi-tenant architecture, role-based permissions, and enterprise administration features.
- Experience leading a product through a platform migration or re-architecture.
- Experience shipping AI or LLM-based features, including evaluation and guardrail development.
Skills
- Product Management
- B2B SaaS
- Written Communication
- Data Models
- Permissions Structures
- Integrations
- Customer Engagement
- AI Tools
- Research Synthesis
- Drafting
- Competitive Analysis
- Data Analysis
- Prototyping
- Issue Tracking
- Documentation
- Design Collaboration
- Analytics Tools
- Electronic Security
- Physical Security
- Construction Technology
- Field Service
- Architectural Drawings
- CAD
- BIM
- Mobile Application Design
- Multi-tenant Architecture
- Role-based Permissions
- Enterprise Administration
- Platform Migration
- LLM Features
Location
- Austin, Texas
- Phoenix, AZ
Work Type
- Periodic travel (approximately 10%)
Experience Level
- Senior
- Six or more years of product management experience
Education Level
- Bachelor's degree in engineering, business, or a related field, or equivalent professional experience.
Benefits
- Bonus
- 401(k) plan
- Education assistance
- Company car
About the Company
- SiteOwl is the system of record for the entire life of a security system, from the first drawing through years of service calls.
- We do that work with ASSA ABLOY behind us.
- In practice that means a small team that can still decide something in an afternoon, with the reach and the relationships of a global company standing behind the product.
- ASSA ABLOY offers a competitive compensation and benefits package.
- ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.
- “Let’s open the doors to the future – together!”
- Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives.
- As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses.
- Joining ASSA ABLOY means being part of a fast-moving company with many opportunities.
- Our people have made us the global leader in access solutions.
- In return, we open doors for them wherever they go.
- With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world.
- Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
- As an employer, we value results – not titles, or backgrounds.
- We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.
- Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
- As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Equal Opportunity
- ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran