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About the Role

This position serves as a senior member of the billing team, providing comprehensive billing and eBilling support to attorneys, clients, billing management, and internal stakeholders. The role requires independent judgment and daily collaboration to ensure timely follow-up, resolve billing and eBilling matters, reduce work-in-process inventory, and maintain consistent process standards.

Responsibilities

Manage monthly prebill generation, distribution, edits, invoice preparation, formatting, coding, and submission support.
Support electronic invoice submission, client billing guideline compliance, vendor platform requirements, rejection prevention, invoice status tracking, and follow-up.
Partner with attorneys, clients, Finance groups, Billing team members, eBilling resources, billing management, and other internal stakeholders to resolve billing issues, reduce aged inventory, address unapplied funds, and move matters forward effectively.
Prepare spreadsheets, pivot tables, projections, reconciliations, aged prebill reports, invoice status updates, rejection/resolution tracking, and other scheduled, ad hoc, or delegated billing and eBilling reports or projects.
Identify recurring issues, client guideline gaps, vendor platform trends, and process improvement opportunities; mentor team members on eBilling workflows; assist with training and knowledge sharing; and support billing/eBilling initiatives, system changes, and workflow improvements.
Serve as a backup team lead when the Billing Manager is unavailable, helping maintain continuity across billing and eBilling operations and acting as an additional escalation contact for the team.
Facilitate bi-weekly discussions on process changes, training needs, recurring questions, and workflow updates; support the creation of PowerPoint presentations and visual tools as needed; and serve as a team liaison and secondary resource for questions, issue identification, and follow-up.
Apply a fact-based, growth-minded, and solution-oriented approach to identify practical resolution options, escalate issues appropriately, and help drive allowable outcomes for attorneys, clients, Finance partners, and the broader organization.

Requirements

Between 4–6 years of legal billing experience.
Demonstrated experience with eBilling processes, client billing guidelines, third-party vendor platforms, invoice submission requirements, rejection follow-up, and invoice status tracking.
Strong knowledge of insurance and split billing is preferred.
Strong Microsoft Office skills and MS Windows environment, including intermediate to advanced Excel experience with spreadsheets, reporting, pivot tables, conditional formatting, or similar billing analysis tools.
Professionalism, reliability, teamwork, ability to multi-task, and attention to detail are essential.
Ability to work independently, prioritize work, and follow through on time-sensitive billing and eBilling tasks, while collaborating daily with Finance groups, other levels of the organization, and leadership as needed and appropriately escalate items as needed.
Excellent organizational and time management skills.
Flexibility with overtime as necessary.
Ability to write and communicate effectively, tactfully, and professionally with employees, clients, attorneys, billing management, and cross-functional stakeholders.
Knowledge of Aderant, Billblast, and relevant accounting applications preferred.
Experience identifying process gaps, recommending improvements, and supporting consistent billing/eBilling standards.
Strong critical thinking, problem-solving, and follow-up skills, particularly when resolving billing or eBilling issues.

Skills

eBilling processes
Client billing guidelines
Third-party vendor platforms
Invoice submission requirements
Rejection follow-up
Invoice status tracking
Insurance and split billing
Microsoft Office
MS Windows environment
Excel (spreadsheets, reporting, pivot tables, conditional formatting)
Professionalism
Reliability
Teamwork
Multi-tasking
Attention to detail
Independent work
Prioritization
Time-sensitive task follow-through
Collaboration
Escalation
Organizational skills
Time management skills
Effective communication
Tactful communication
Professional communication
Aderant
Billblast
Accounting applications
Process gap identification
Process improvement recommendation
Critical thinking
Problem-solving
Follow-up skills

Experience Level

4-6 years of legal billing experience

Education Level

BA/BS in finance, accounting, business, or related field preferred
Equivalent law firm billing, eBilling, or accounting operations experience may be considered in lieu of degree preference

About the Company

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business.
We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.
The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Equal Opportunity

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.