Manager, Inside Sales - Customer Expansion at CARFAX | CA | Rezi

Manager, Inside Sales - Customer Expansion at CARFAX

Manager, Inside Sales - Customer Expansion

CARFAX · CA

2 weeks ago

Manager, Inside Sales - Customer Expansion

CARFAX · CA

15 days ago
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About the Role

Lead a newly formed inside sales team to unlock growth within an established dealer customer base and drive revenue results. Build and inspire a high-performing team, pioneer a customer expansion sales motion, and develop talent in a fast-moving environment.

Responsibilities

  • Recruit, hire, onboard, and retain a high-performing sales team with clear expectations for revenue, activity, and productivity.
  • Conduct consistent one-on-ones, call reviews, and development planning to continuously improve seller performance.
  • Maintain pipeline discipline, track key metrics, and provide accurate forecasting and visibility into team results.
  • Help develop and improve the customer expansion playbook, including account strategy, outreach, messaging, and objection handling.
  • Identify obstacles to seller productivity and work cross-functionally to eliminate them.
  • Identify and mentor high-potential team members while fostering a culture of accountability, integrity, and long-term growth.

Requirements

  • Demonstrated success in sales, account growth, or a revenue-producing role.
  • Strong understanding of sales process, pipeline management, prospecting, and customer engagement.
  • Experience mentoring, coaching, or developing others.
  • Experience in a performance-driven environment with measurable goals.
  • Proficiency with CRM, reporting, and sales productivity tools.
  • Strong planning, organization, and follow-up skills.
  • Excellent communication skills — both written and verbal.
  • 5+ years’ formal people-management experience preferred; exceptional candidates with demonstrated peer leadership and influence will be considered.
  • Automotive industry experience preferred.

Experience Level

  • 5+ years’ formal people-management experience preferred

Salary/Compensations

  • $96,000 to $144,000 annually

Benefits

  • Competitive compensation
  • Comprehensive healthcare coverage
  • Generous time-off policies
  • 4-Day summer work weeks
  • Winter holiday break
  • 401(k) / DCPP matching
  • Annual bonus program
  • Casual, dog-friendly, and innovative office spaces

About the Company

  • CARFAX is mission-focused on helping to grow a brand built on accuracy and integrity.
  • We help millions of consumers make more-informed decisions every day.
  • We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.
  • 13x VA Best Places to Work
  • 12x Top Workplaces in Washington (Presented by The Washington Post and WTOP)
  • 9x Washingtonian Great Place to Work
  • 5x USA Today Top Workplaces
  • 5x St. Louis Post-Dispatch Best Places to Work