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About the Role
The Claims Examiner, reporting directly to the Vice President, Claims Specialty Insurance, will be responsible for the investigation, evaluation, negotiation, and resolution of first party and third party commercial property and casualty claims.
Responsibilities
- Manage a portfolio of commercial property and casualty claims from first notice of loss to resolution.
- Conduct coverage analysis and determine policy response.
- Investigate losses by reviewing documentation, interviewing insureds and claimants, and coordinating with brokers, contractors and others as required.
- Retain and manage independent adjusters for field work as required.
- Establish and maintain accurate reserves throughout the life of the claim.
- Evaluate damages and negotiate settlements within authority level.
- Prepare coverage correspondence, reservation of rights letters, and denial letters as required.
- Monitor vendor performance and ensure timely progress toward claim resolution.
- Authorize payments in accordance with company guidelines and authority levels.
- Maintain complete and accurate claim documentation.
- Identify potential recovery opportunities including subrogation and salvage.
- Manage subrogation claims / litigation.
- Collaborate with underwriting, risk management, and other internal stakeholders.
- Provide exceptional customer service while managing claims in a professional and empathetic manner.
- Act as a resource for various business units.
Requirements
- Ability to thrive in a challenging, fast-paced environment.
- Excellent written and verbal communication skills.
- Strong critical thinking and analytical capabilities.
- Forward thinking and collaborative approach to problem solving.
- High level of accuracy, organization, and attention to detail.
- Proven ability to manage multiple priorities and competing deadlines in a dynamic environment.
- Self-directed work style with the ability to operate in a nimble entrepreneurial environment.
- Ability to learn quickly.
- A passionate, participative, service-oriented attitude.
- A minimum of 3 to 7 years of property claims adjusting experience.
- Experience handling commercial property claims preferred.
- CIP designation completed or in progress.
- Excellent analytical, negotiation, and decision-making skills.
- Strong understanding of property policy wordings and coverage interpretation.
- Proficiency with Microsoft Office applications and claims management systems.
- Bilingual (English/French) an asset but not required.
Skills
- Property claims adjusting
- Commercial property claims handling
- CIP designation
- Analytical skills
- Negotiation skills
- Decision-making skills
- Property policy wordings interpretation
- Coverage interpretation
- Microsoft Office applications
- Claims management systems
- Bilingual (English/French)
Location
- Toronto
Work Type
- Hybrid
Experience Level
- 3 to 7 years
Education Level
- CIP designation
Salary/Compensations
- $100,000 - $150,000
About the Company
- Trisura is a young, growth-oriented team committed to exceptional talent and has been named one of Canada’s Top Small and Medium Employers since 2017.
- Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.
- Founded in 2006, Trisura operates across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford, Denver, Chicago, Philadelphia and Oklahoma City.
- The company is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.
Equal Opportunity
- We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.