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About the Role
This role on the Change Management/NPI team will help us process and implement changes at high volume and high change velocity, enabling Zipline to expand across the United States and beyond while maintaining design improvement velocity.
Responsibilities
- Build a tool that visualizes hardware changes over time, shows how product configurations evolve, and highlights hardware capabilities at specified timestamps.
- Build a tool that evaluates configuration compatibility across current and previous hardware revisions and summarizes hardware capabilities for specified configurations.
- Build a user interface for submitting engineering changes that standardizes required information, reduces errors, and generates complete change summaries for technical and non-technical audiences.
Requirements
- Currently pursuing a bachelor’s degree in mechanical engineering, computer science, information systems, data science, or a related technical field.
- Demonstrated experience through coursework, personal projects, research, student organizations, or prior internships building software, data, dashboard, or automation tools.
- Familiarity with at least one technical tool or language used to build solutions, such as Python, JavaScript, SQL, APIs, spreadsheets, databases, or low-code application platforms.
- Strong analytical and systems-thinking skills, with the ability to understand relationships, dependencies, and business rules within complex, multi-level assemblies or product data.
- Ability to gather requirements from users, ask clarifying questions, and turn ambiguous problems into clear workflows, visualizations, or user-friendly interfaces.
- Strong written and verbal communication skills, including the ability to document information, explain technical outputs to non-technical audiences, and incorporate feedback from technical and non-technical stakeholders.
- Detail-oriented and organized, with the ability to validate data, manage changing priorities, and work independently and collaboratively on complex projects.
Skills
- Python
- JavaScript
- SQL
- APIs
- Spreadsheets
- Databases
- Low-code application platforms
Location
- South San Francisco
Work Type
- Full-time
- In-person
Experience Level
- Internship
Education Level
- Bachelor's degree
Benefits
- Relocation support
- Housing stipend
- Overtime pay
- Paid sick time
About the Company
- Zipline is the world’s largest and most experienced drone delivery service.
- We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
- We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably.
- Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
- Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible.
- The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
- Our system strengthens supply chains, reduces congestion, and gives people time back.
- With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
- We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth.
- Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics.
- We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
- The New Product Introduction (NPI) team moves hardware design changes and brand-new products from concept development through large-scale production and commercial use.
- We coordinate across design, testing, supply chain, quality, manufacturing, and field operations to ensure products are ready to build, launch, and scale in support of Zipline’s mission.
Equal Opportunity
- Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
- Zipline is also committed to providing reasonable accommodations to individuals with disabilities.
- As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.