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About the Role
As a member of the Retail team and reporting to our Retail Director, your role will be to manage your team and drive the commercial performance of your boutique to create an unforgettable customer experience.
Responsibilities
- Ensuring impeccable service by advising customers on Horace products and skincare routines while accurately meeting their needs.
- Setting ambitious weekly and daily objectives and driving commercial KPIs with your team.
- Recruiting, retaining, training, and coaching your team to enable them to perform at their best every day.
- Implementing and monitoring boutique procedures, ensuring rigorous stock management, and creating optimized staff schedules.
- Acting as a key player on the floor while developing a long-term commercial strategy for your point of sale.
Requirements
- You have at least 3 years of experience as a Store Manager.
- Strong ability to analyze sales indicators and resolve operational issues proactively.
- Mastery of stock management, inventories, and schedule optimization.
- You know how to inspire, motivate, and unite a team around common goals.
- Dynamic and ambitious, you have a strong culture of numbers and customer satisfaction.
- You enjoy taking initiative and proposing innovative solutions for your point of sale.
- You are passionate about the grooming industry and embody Horace's values of accessibility and honesty.
Skills
- Retail Experience
- Business Steering
- Administrative Management
- Natural Leadership
- Results-Oriented
- Proactivity
- Brand Ambassador
Location
- London
Work Type
- Full-time
Experience Level
- 3 years of experience as a Store Manager
Benefits
- Access to retail management tools.
- 2 company seminars per year
- A healthy work environment built on respect and initiative.
About the Company
- Horace helps all men feel good in their own skin.
- Founded in 2016 by Marc Terlet and Kim Mazzilli, Horace creates timeless, high-end, yet accessible skincare and fragrances.
- With our inclusive, fun, and honest approach, Horace has become a leader in men's grooming in France and is soon to be a leader worldwide.
- Horace is available in 20 boutiques, on Horace.com, on Amazon, and through a network of premium retailers globally, including the MoMA and Galeries Lafayette.
Equal Opportunity
- At Horace, we are convinced that a diversity of profiles is a strength that enriches our creativity and our vision.
- We are committed to ensuring equal opportunity and a fair recruitment process.
- All applications are considered without distinction of gender, age, origin, religion, sexual orientation, or disability.