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About the Role
Sales Managers are critical to the success of the dealership, helping their sales team produce results and build lasting customer relationships. This role offers a professionally and financially satisfying job with the opportunity to make a positive impact on the organization and customers.
Responsibilities
- Help sales team produce results.
- Build lasting and meaningful customer relationships.
- Ensure customers have a world-class car-buying experience.
- Provide an unparalleled level of expertise to help customers find the vehicle they're looking for.
- Ensure sales team is motivated and trained.
- Set sales goals based on individual skill levels.
- Maintain an appealing showroom to draw customer interest.
- Set monthly and annual goals for the Sales Department with the General Manager.
- Report on progress towards sales goals.
- Manage the day-to-day operations of the dealership.
- Build rapport with customer base.
- Create a trusting work environment.
- Prioritize performance measures.
- Collect relevant information.
- Audit performance.
- Encourage individuals to self-assess and take initiative.
- Foster a cooperative team style.
- Focus on the behaviors of a winning team.
- Lead by example.
- Maintain focus on brand building.
- Demonstrate integrity and trustworthiness.
- Promote self-reliance and continuous improvement.
- Use internal and external IT systems to convey and communicate information.
Requirements
- At least two years of automotive retail management experience.
- At least two years of automotive retail sales experience.
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Ability to take on many roles.
- Ability to easily build rapport with customer base.
- Ability to create a trusting work environment.
- Ability to sustain focus and clarity by prioritizing performance measures.
- Ability to collect only information that will be new.
- Ability to selectively audit performance.
- Ability to encourage individuals to self-assess and take their own initiative to continuously improve.
- Ability to foster a cooperative team style.
- Ability to make teambuilding a team challenge by focusing on the behaviors of a winning team.
- Ability to lead by example in all areas.
- Ability to maintain focus on brand building as the cornerstone of success.
- Ability to demonstrate integrity and trustworthiness, internally and externally.
- Ability to promote self-reliance and continuous improvement.
- Comfortable using internal and external IT systems where appropriate to convey and communicate information.
- Ability to use the most appropriate system to communicate different types of messages.
- Valid state driver's license.
- State salesperson license may be required.
Skills
- Sales management leadership
- Customer service
- Communication
- Interpersonal skills
- Organizational skills
- Work-ethic
- Teamwork
- IT systems usage
Location
- North Scottsdale
Work Type
- Full-time
- Variable hours
- Ability to work nights, weekends, and holidays
Experience Level
- Two years of automotive retail management
- Two years of automotive retail sales
- Two-three years' sales experience
Education Level
- High school diploma or equivalent
- B.A. or Associates Degree a plus
- B.A. or Associate's Degree
Salary/Compensations
- Competitive compensation with uncapped earning potential
- Commission-based pay structure
Benefits
- Health care options (medical, dental and vision)
- 401k savings and retirement plan with company match
About the Company
- Penske Automotive Group (PAG) strives to create a positive and challenging workplace that promotes excellence and achievement.
- PAG aims to deliver the very best experience possible to customers.
- Fortune 500 company.
- Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Named to Glassdoor's Best Places to Work.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
Equal Opportunity
- Penske Automotive Group is an equal opportunity employer.
- Maintains a drug- and alcohol-free workplace.
- Some positions may require applicants to possess a valid driver's license and have a good driving record.