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About the Role
DOCURE Berlin is a renowned practice in Plastic and Aesthetic Surgery, known for innovative procedures and patient-centered care. We are seeking a dedicated individual for patient management, medical assistance, and minimally invasive treatments to join our dynamic team. Our practice offers the opportunity to work in a highly qualified and specialized environment, allowing you to develop your skills and contribute to the health and satisfaction of our patients. At DOCURE Berlin, we value a pleasant work atmosphere, team spirit, and continuous training.
Responsibilities
- Serve as the first point of contact for the practice via in-person, phone, email, and social media.
- Guide patients from consultation through booking or surgical contract finalization.
- Actively cross-sell services such as laser treatments, microneedling, infusions, miraDry, and medical cosmetics.
- Create and follow up on cost estimates, fee agreements, and invoices.
- Maintain patient records and document before-and-after photographs.
- Ensure a professional and consistent practice image, both in-person and digitally.
Requirements
- Completed training as a Medical Assistant (MFA) or equivalent qualification.
- Calm and confident communication in personal patient consultations.
- High quality awareness with a sense for structure and order.
- Responsibility for the practice's external image and brand.
- Sales talent and understanding of aesthetic treatments.
- Structured, digital work approach.
Skills
- Patient Management
- Medical Assistance
- Minimally Invasive Treatments
- Cross-selling
- Digital Documentation
- Communication
- Sales
Location
- Berlin
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Medical Assistant (MFA) or equivalent qualification
Benefits
- A versatile role with responsibility for reception, patient service, and digital external representation.
- A modernly equipped workplace in a central Berlin location.
- Regular training and further education opportunities.
- A collegial, well-coordinated team with short decision-making processes.
- Flexible structures with room for personal ideas and co-design.
About the Company
- DOCURE Berlin is a renowned practice in Plastic and Aesthetic Surgery, known for innovative procedures and patient-centered care.
- We value a pleasant work atmosphere, team spirit, and continuous training.