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About the Role
As a member of the case management team, the Case Manager will collaborate closely with other PG staff, various organizations and institutions to deliver effective case management services to our clients. This role provides care coordination services and advocacy to ensure clients’ well-being, safety, and the greatest degree of independence possible, within the least restrictive environment.
Responsibilities
- Provide care oversight for a caseload of 20-25 clients who are aging or living with a disability.
- Conduct client initial intake, and monthly and annual assessments.
- Regularly monitor client’s condition and services through monthly in-person or virtual visits, and more often via calls, emails, and/or texts, if needed.
- Coordinate and participate in medical and end-of-life decisions in consultation with legal staff and medical professionals.
- Communicate and advocate for clients with other agencies and institutions.
- Work closely and communicate with clients’ families and loved ones.
- Actively participate in team meetings and case reviews.
- Initiate and coordinate pre-paid funeral arrangements.
- Maintain close communication with medical and home care providers.
- Arrange client’s home cleaning and extermination, if needed.
- Keep timely and detailed case notes and records of communications with parties.
- Complete Initial, annual, and final accounting reports in a timely manner.
- Complete administrative documentation and reports to grants/funding programs.
- Organize and schedule work and assignments in your job Outlook calendar.
- Update and maintain clients’ electronic files and records.
- Screen clients for government and private benefits.
- Gather needed information and complete and submit applications and recertifications.
- Apply for and maintain clients' medical insurances.
- Travel throughout the five boroughs of NYC via public transportation to see clients, their families and other professionals.
- Travel to other regional locations may be required.
Requirements
- Exceptional interpersonal skills.
- Creativity, flexibility, patience, and follow-through.
- Strong written and oral communication skills.
- Excellent organizational skills and ability to work in a team environment.
- Sound judgement and excellent problem-solving ability.
- Ability to work with a diverse and challenging population.
- Experience working with the elderly and/or people with developmental disabilities.
- Strong multi-tasking skills, and ability to perform under pressure.
- Submit a resume and cover letter.
Skills
- Case management
- Care coordination
- Advocacy
- Interpersonal skills
- Communication skills
- Organizational skills
- Problem-solving
- Multi-tasking
Location
- Dumbo, Brooklyn
Work Type
- Hybrid
- Full-time
Experience Level
- Relevant experience and work history may be accepted in lieu of a degree.
Education Level
- Bachelor's Degree in Social Work or related field preferred
- Master's Degree in Social Work or related field preferred
Salary/Compensations
- $50,000 - $60,000 annually
Benefits
- Generous paid time off (vacation and sick)
- Health care
- Life insurance
- Disability insurance
- Commuter benefits
- Retirement benefits
- 13 paid holidays
About the Company
- Project Guardianship (PG) is a 501c3 nonprofit organization providing legal guardianship services for older adults and people living with disabilities and mental illness in New York who have no family or friends able to assist them.
- PG’s team approach provides guardianship clients with services that allow them to be as independent and in the least restrictive setting possible.
- Since 2005, PG has served hundreds of New Yorkers and has become a leading voice in a national, interdisciplinary effort to re-envision and strengthen guardianship policy.
- More recently, PG created training and advocacy initiatives to help improve older adult and disability services throughout New York and to ensure that older residents have access to good guardianship and other decision-making support services, regardless of their ability to pay.
Equal Opportunity
- All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.
- Project Guardianship works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world.
- We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.