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About the Role
Promotes the ability of high-risk individuals to achieve independent living skills and stability in their psychiatric or medical conditions. Case/care management links individuals to service systems, then coordinates and monitors the provision of services. Services are individualized to the specific identified needs of each person in a culturally sensitive way, using a holistic approach considering various areas of strengths and needs.
Responsibilities
- Meets consistently with each service recipient to provide one on one support.
- Maintains a working relationship with family of client.
- Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.
- Serves as coordinator of all services the person will receive while admitted to case/care management services.
- Develops written care management plan/IAP based on assessed strengths and individualized needs per program requirement.
- Links person to all services and supports listed on the individualized care management plan/IAP.
- Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.
- Provides on going case/care management services as needed.
- Maintains adequate and appropriate written progress notes according to agency guidelines.
- Develops and maintains community/provider relationships.
- Resolves problems that interfere with self-sufficiency.
- Assists program participants with academic, rehabilitation, social, employment and health supports.
- Coordinates treatment with other agencies; gathering input for care management plan/IAP.
- Increases use of appropriate community resources.
- Assists in the development, review, and update of the care management plan/IAP.
- Encourages participation in client’s own care management plan/IAP.
- Performs problem solving functions that overcome obstacles faced by the individual.
- Ensures resident records are maintained in a manner compliant with federal, state, local and agency policies, procedures and regulation.
- Conducts regular record keeping reviews and completes audits according to procedure.
- Works within program budget.
- Monitors and maintains high standard of service delivery.
- Collects data for statistical purposes.
- Maintains client confidentiality at all times.
- Follows agency policies and procedures in all program areas.
- Performs other duties as assigned or that may develop.
- Management has the right to add or change the duties of this position at any time.
Requirements
- Must maintain valid driver’s license and acceptable driving record.
Skills
- Case management
- Care management
- Holistic approach
- Cultural sensitivity
- Community resource utilization
- Advocacy
- Problem-solving
- Record keeping
- Data collection
- Client confidentiality
Work Type
- Full-Time
Experience Level
- Two years of relevant experience
- One year of relevant experience
Education Level
- Bachelors of Arts or Science
- Licensed Registered Nurse
- Masters