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About the Role
AKA NYC is seeking a strategic Account Director who thrives at the intersection of client leadership, integrated marketing, and performance-driven execution. This is a collaborative, hands-on role requiring a leader who can guide senior stakeholders, build trusted client relationships, and stay deeply involved in campaign planning, execution, and optimization. The ideal candidate is comfortable discussing both high-level business strategy and granular digital performance metrics, driving client growth and new business opportunities.
Responsibilities
- Lead high-profile client relationships and serve as a senior strategic partner to attractions and destination clients.
- Build trusted relationships with executive-level stakeholders and lead conversations around strategy, media investment, campaign performance, and business objectives.
- Oversee complex, cross-platform campaigns from strategy through execution, partnering with Media, Creative, Business Intelligence, and Production teams.
- Translate campaign data into actionable business insights, discussing media KPIs, audience targeting, attribution, optimization strategy, pacing, and performance trends.
- Help clients drive revenue and meet their goals.
- Review plans, troubleshoot challenges, manage timelines, build presentations, and help teams solve problems.
- Guide internal teams with clarity, accountability, and positivity.
- Identify organic growth opportunities, contribute to pitches and new business initiatives.
- Expand AKA's presence across the attractions, destinations, and cultural sectors.
Requirements
- 5+ years of senior-level experience in advertising, media, marketing, or client services, ideally within tourism, destinations, entertainment, or hospitality.
- Strong understanding of integrated marketing with deep fluency across digital media channels and performance marketing.
- Comfortable discussing campaign performance metrics, optimization strategies, audience behavior, and media effectiveness in detail with clients and internal teams.
- Confident communicator and presenter who can command a room, navigate challenging conversations, and build credibility with senior stakeholders.
- Highly collaborative with a team-first mindset and a willingness to roll up your sleeves.
- Able to zoom out to see the big picture while staying close to execution.
- Calm, adaptable, and solutions-oriented in fast-moving environments with shifting priorities.
- Entrepreneurial and growth-minded, with enthusiasm for contributing to new business opportunities and agency growth.
- Values curiosity, accountability, kindness, and collaboration.
Skills
- Client leadership
- Integrated marketing
- Performance-driven execution
- Digital performance metrics
- Campaign planning
- Campaign execution
- Campaign optimization
- Media KPIs
- Audience targeting
- Attribution
- Optimization strategy
- Pacing
- Performance trends
- Strategic thinking
- Operational execution
- New business development
- Presentation skills
- Communication skills
Location
- New York, NY
Work Type
- Hybrid work model (minimum three days per week in office)
Experience Level
- Senior level
Salary/Compensations
- $100,000 to $125,000 per year
Benefits
- Comprehensive healthcare & dental (100% employer-paid for employees)
- Generous PTO policy
- ½-day Summer Fridays
- Annual Training & Development fund
- Student loan repayment or tuition assistance based on tenure
- Paid parental leave (up to 12 weeks)
- Sabbatical opportunities
- Pet-friendly office
About the Company
- AKA NYC is a global, award-winning, full-service advertising agency specializing in theater & live entertainment, arts & culture, attractions & destinations, and sports & leisure.
- We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results.
- We partner with iconic names in entertainment, culture, and live experiences, including Broadway shows, museums, attractions, and sports organizations.
- We craft campaigns that connect audiences with real experiences through real stories, emotions, and connections.
Equal Opportunity
- AKA is an equal opportunity employer.
- We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.