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About the Role

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure community buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality.

Responsibilities

Assist and complete work orders for resident requests and routine upkeep by diagnosing and repairing issues according to policies, procedures, safety standards, and code requirements.
Oversee and complete the make-ready process for vacant apartments, including pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, performing maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and appearance of community grounds, amenities, building exteriors, interiors, and common areas.
Periodically inspect work performed by other service team members and develop corrective action plans.
Periodically inspect work performed by contractors, vendors, and service providers to verify quality and adherence to scope.
Maintain adequate inventory of spare parts and maintenance materials, and order supplies and tools within budgetary guidelines.
Complete monthly preventative maintenance procedures.
Support cost-cutting and expense control programs by repairing rather than replacing parts, minimizing waste, and practicing correct tool usage.
Conduct regular safety meetings, ensure MSDS sheets are current, and stay updated on OSHA and other safety regulations.
Demonstrate customer service skills by treating residents and others with respect, responding to complaints efficiently, and handling assigned work orders with urgency.

Requirements

High school diploma, GED, or related experience and/or training; trade certification or technical training is an asset.
2+ years of experience in residential building maintenance or facilities operations.
Demonstrated ability to lead by example and work hands-on with a maintenance team.
Advanced knowledge of HVAC, plumbing, electrical systems, and general construction; background in construction, HVAC, and plumbing preferred.
Strong understanding of Ontario Fire Code, Building Code, Canadian Electrical Code, Occupational Health and Safety Act, and relevant legislation.
Strong financial acumen and analytical skills.
Excellent communication and negotiation abilities.
Ability to create and manage stakeholder relationships.
Ability to prioritize tasks and adapt to changing operational demands.
Computer literacy, including proficiency in MS Office and other relevant software.
Demonstrated ability to read, write, and communicate effectively.
Demonstrated mathematical skills for financial, administrative, and legal document review.
Knowledge of current market trends and regulatory requirements.
Must be able to work a flexible work schedule, including on-call evenings, weekends, and holidays.
Must have all licenses and/or certifications as required by law.
Must have a valid driver's license to operate a golf cart on property.
Demonstrated ability to apply logical thinking to define and correct problems.
Proficiency in customer service and interpersonal communication skills.

Skills

HVAC
Plumbing
Electrical systems
General construction
MS Office

Location

Onsite

Work Type

Full-time

Experience Level

2+ years

Education Level

High school diploma or GED

Salary/Compensations

$60,000-$75,000 CAD

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance effective on the first day of employment.
Generous Paid Time Off: 15 days of vacation, 5 family responsibility days, and 5 company sick days for new hires, with additional vacation accrued with tenure.
Paid Parental Leave Top-Up Benefit (*For eligible team members).
Group RRSP with Company Match up to 5% of pay after 3 months of service (open to full-time and part-time, with spousal RRSP and lump sum options).
Employee Assistance Program with free 24/7 virtual care with a Canadian family doctor.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
Pet Insurance discounts through Petsecure.
Wellbeing programs through the RBC app.
Ongoing Learning Opportunities & Education Assistance Programs.

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
Founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.

Equal Opportunity

Greystar will never request your banking details or other sensitive personal information during the interview process.
Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com).
If you receive suspicious requests, please report them immediately to AskHR@greystar.com.