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About the Role
The Fragrance & Beauty CAPEX & Store Experience Strategy team shapes and supports the physical retail experience across the F&B U.S. retail network. This role serves as the operational backbone, developing business processes, financial governance, planning capabilities, reporting infrastructure, and analytical tools to enable strategic decision-making.
Responsibilities
- Lead budget planning, forecasting, reconciliation, retailer billing, and financial reporting across the Store Experience and CAPEX portfolio.
- Partner with Finance, Production, Store Design, and Retailer teams to manage financial governance, monthly close activities, and investment tracking.
- Maintain visibility into project commitments, actual spend, forecasts, and financial risks while providing leadership with meaningful reporting and recommendations.
- Support the evolution of CAPEX governance processes, investment tracking, and ROI measurement frameworks to strengthen future capital planning.
- Lead inventory planning and forecasting based on project pipeline, retailer priorities, business needs, and future investments.
- Maintain enterprise visibility across merchandising assets, identifying inventory risks, shortages, and optimization opportunities.
- Partner with Merchandise Planning, Supply Planning, Order Management, Global teams, warehouse partners, and Retailer teams to align planning and execution.
- Develop planning tools and reporting that improve forecasting accuracy, operational readiness, and business decision-making.
- Serve as the business owner of the Merchandising Database, ensuring ongoing data integrity, governance, and operational excellence.
- Drive continuous enhancement of the platform by partnering with IT and business stakeholders to improve functionality, reporting capabilities, and user experience.
- Establish governance standards, reporting structures, and business processes that improve data quality, visibility, and decision-making.
- Champion adoption of the database as a strategic planning and reporting tool across cross-functional partners.
- Develop and maintain KPI reporting across Store Experience initiatives and CAPEX investments.
- Evaluate business performance, test-and-learn initiatives, and post-project results to identify trends, opportunities, and recommendations.
- Translate financial, inventory, and operational data into executive-ready insights that support prioritization and future investment decisions.
- Build dashboards and reporting tools that improve visibility into portfolio performance and overall business health.
Requirements
- Advanced Excel skills required; ability to manage large data sets, build trackers, create reporting tools, and synthesize complex information.
- Strong financial acumen, with experience managing budgets, invoices, forecasts, reconciliations, accruals, or related financial processes.
- Highly analytical, with the ability to interpret data, identify trends, and translate information into actionable insights.
- Comfortable working cross-functionally in a matrixed organization, comfortable managing complex, multi-step processes across different stakeholders and timelines.
- Retail, beauty, merchandising, store design, CAPEX, finance, supply chain, inventory planning, or operations experience preferred.
Skills
- Excel proficiency
- Detail-oriented
- Analytical skills
- Financial acumen
- Operational acumen
- Data analysis
- Process improvement
- Governance development
- Reporting infrastructure development
- Analytical tool development
Location
- NYC office
Work Type
- Partially Remote
- Full-time
Experience Level
- Senior Manager
Education Level
- Bachelor’s degree in related field required
Salary/Compensations
- $87,500 - $135,000
Benefits
- Wellbeing resources
- Dedicated paid time off for Wellbeing Days in Retail
- Wellbeing fund
- Family and care giving benefits
- Parental leave
- Fertility support
- MilkStork
- Care.com Membership
- Generous paid time off policies
- Vacation days
- Holiday days
- Sick days
- Volunteer days
- 401K
- Other incentives
- Robust healthcare offerings
- Medical insurance
- Dental insurance
- Vision insurance
- MDLIVE (virtual care)
- One Medical
- Flexible Spending Accounts (Health Care & Dependent Care)
- Health Savings Account
- Employee Assistance Program
- Life insurance
- Accidental Death & Dismemberment insurance
- Short Term Disability insurance
- Long Term Disability insurance
- Health Advocate
- International Business Travel Accident & Medical insurance
- Commuter Transit & Parking
About the Company
- Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
- We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
- Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
- We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.
Equal Opportunity
- At CHANEL, we are intentional in promoting Diversity & Inclusion.
- We foster respect, empathy and dignity for all.
- We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
- CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community.
- CHANEL also matches employee donations to select charitable organizations.
- CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
- Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
- We are committed to extending our legacy of cultural engagement.
- Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
- US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
- Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.
- Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
- We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.