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About the Role

We are looking for an individual that is passionate about property management. This person will be responsible for planning, organizing, implementing and controlling all aspects of the operation of the assigned portfolio.

Responsibilities

Oversee day-to-day property operations, ensuring the property is efficiently managed, well-maintained, and consistently presented to a high standard.
Develop and maintain operating procedures, regulatory compliance, and emergency response plans in accordance with legislative requirements.
Conduct regular property inspections to monitor building conditions, operations, appearance, and service standards.
Manage capital projects and leasehold improvements, including tendering, contractor coordination, and project oversight.
Administer leases to ensure all contractual requirements are fulfilled and collaborate with Leasing to support leasing and occupancy targets.
Monitor market conditions, competitors, business trends, and community initiatives that may impact property performance.
Maintain strong tenant relationships through proactive communication, exceptional customer service, and effective issue resolution.
Lead tenant satisfaction surveys, coordinating follow-up actions and initiatives to address tenant feedback.
Manage property financial performance, including budgeting, revenue and expense control, monthly financial analysis, tenant billings, year-end adjustments, and accounts receivable.
Prepare detailed monthly management and client reports, providing clear visibility into property performance and financial results.

Requirements

4+ years of related experience with a multiple-site portfolio.
Post-secondary courses in property management or a university degree.
Strong service ethic commitment.
Intermediate skills in Microsoft Office.
Knowledge of Yardi is an asset.
Requires a valid driver's license and vehicle.
Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members.
Ability to develop and sustain cooperative working relationships.
Professional phone manner.
Mature and self-motivated team player with good conflict-resolution skills.
Committed to personal growth and integrity aligned with BGO’s objectives.
Ability to exercise confidentiality.
Ability to resolve problems using facts and sound reasoning.
Ability to achieve goals using a strategic approach.
Proven innovation with a willingness to manage and adapt to change.
Ability to allocate one’s time effectively and manage tight deadlines.
Ability to work under pressure and achieve quality results.
Ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes.
Results oriented, detail oriented and accurate.
A criminal verification check is required for employment.

Skills

Microsoft Office
Yardi
Relationship Skills
Decision Making Skills
Organizational/Multi-Task Skills

Location

Toronto, ON

Work Type

Onsite
Full-time

Experience Level

4+ years

Education Level

Post-secondary courses in property management
University degree

Salary/Compensations

$105,000 – $115,000 per year

Benefits

Comprehensive benefits
Annual discretionary bonus

About the Company

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors.
With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide.
As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.
For more information, please visit www.bgo.com

Equal Opportunity

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.