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About the Role

The Senior Vice President, Commercial Strategy & Operations will support a diverse portfolio of work spanning Commercial strategy, planning, go-to-market execution, Commercial AI, coverage strategy, Voice of Client, and the incubation of new capabilities. The role will combine quantitative analysis and qualitative problem-solving to evaluate opportunities, develop recommendations, and help move strategic priorities from concept through implementation.

Responsibilities

Conduct quantitative and qualitative analyses to identify and evaluate growth opportunities across clients, markets, segments, countries, products, and solutions.
Structure business questions, develop hypotheses, and determine the research and analysis required to inform strategic and commercial decisions.
Synthesize data, market intelligence, client insights, and perspectives from across BNY to develop an enterprise view of priority growth opportunities.
Help translate growth strategies into practical go-to-market plans, campaigns, client actions, and sales rhythms.
Identify the data, tools, processes, communications, and coordination required to move strategic initiatives forward.
Develop clear materials that articulate the opportunity, rationale, recommended actions, ownership, and expected outcomes.
Support strategic and commercial initiatives from initial concept through assessment, design, piloting, implementation, and scale.
Translate priorities into clear workplans, milestones, deliverables, ownership, and measures of success.
Coordinate stakeholder input, monitor progress and dependencies, and help identify practical solutions to execution challenges.
Identify and evaluate opportunities to apply AI and emerging technologies across commercial workflows, including client research, seller preparation, planning, opportunity management, and client engagement.
Gather feedback from users and stakeholders to understand business needs, define potential AI use cases, and establish requirements and measures of success.
Work with business, technology, data, product, risk, and other partners to develop, test, implement, maintain, and continuously improve Commercial AI capabilities.
Support communications, demonstrations, and enablement that help commercial teams adopt new tools and AI-enabled ways of working.
Contribute to commercial planning activities that connect enterprise priorities with client, segment, country, and business plans.
Monitor coverage performance and support the evaluation and design of coverage models.
Support the enterprise Client Satisfaction program, including survey strategy, design, execution, analysis, and the translation of client feedback into action.
Identify opportunities to simplify processes, improve coordination, and create more consistent and repeatable ways of working.
Create clear, concise presentations and written materials for senior leaders and other stakeholders.
Translate complex information and varied perspectives into coherent narratives, practical recommendations, and defined next steps.
Work collaboratively across BNY to build alignment, connect capabilities, and advance shared commercial priorities.

Requirements

Approximately 10-12 years of experience in strategy, consulting, sales enablement, business operations, analytics, or a related field.
Strong quantitative and analytical skills, including the ability to work with financial, client, market, and performance data.
Strong qualitative problem-solving skills and the ability to bring structure to complex or ambiguous business questions.
Ability to synthesize multiple sources of information into clear insights, recommendations, and actions.
Strong written and verbal communication skills, including experience developing presentations and materials for senior audiences.
Ability to manage multiple priorities, coordinate across stakeholders, and deliver high-quality work in a fast-paced environment.
Collaborative working style and the ability to build productive relationships across businesses, functions, and levels.
Strong attention to detail, organization, judgment, and commitment to follow-through.
Curiosity about AI and emerging technologies, with an interest in identifying practical applications that improve commercial effectiveness.
Proficiency in Microsoft Excel, PowerPoint and Dynamics; experience with data visualization, business intelligence, or AI-enabled productivity tools is beneficial.

Skills

Commercial strategy
Planning
Go-to-market execution
Commercial AI
Coverage strategy
Voice of Client
Quantitative analysis
Qualitative problem-solving
Data synthesis
Executive communication
Project coordination
AI and emerging technologies
Microsoft Excel
Microsoft PowerPoint
Microsoft Dynamics
Data visualization
Business intelligence
AI-enabled productivity tools

Location

New York, NY

Work Type

Full-time

Experience Level

Senior
10-12 years

Education Level

Bachelor's degree in business, economics, finance, analytics, or a related discipline, or equivalent work experience
Advanced degree is a plus

Salary/Compensations

Competitive compensation package
Expected base salary can be found in the Job Info section at the bottom of the posting
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience
Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award

Benefits

Highly competitive compensation
Benefits and wellbeing programs
Access to flexible global resources and tools
Focus on health
Foster personal resilience
Reach financial goals
Generous paid leaves
Paid volunteer time
401(k) plan
Company-sponsored medical, dental, vision, and basic life insurance plans
Various paid time off benefits, such as vacation and sick time

About the Company

BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets.
Teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
The company powers the future of finance.
Recent awards include America’s Most Innovative Companies (Fortune, 2025), World’s Most Admired Companies (Fortune 2025), and “Most Just Companies” (Just Capital and CNBC, 2025).

Equal Opportunity

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.