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About the Role
This position offers an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.
Responsibilities
- Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
- Review and reconcile payment applications by analyzing historical information.
- Make telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
- Track website status of invoices that are submitted electronically.
- Confirm that payments have been received from electronically submitted invoices including successfully appealed items.
- Record all collection activities within the assigned database.
- Communicate all collection activities with the assigned Partner.
- Analyze partial payments received from Clients and participate in the appeal process and write-offs.
- Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
- Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
- Independently produce quality work products.
Requirements
- Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
- Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
- Creating a basic worksheet
- Data entry and data formatting
- Performing calculations in an Excel worksheet by using basic formulas such as SUM
- Identifying, sorting, and filtering data
- Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
- VLOOKUP, XLOOKUP, pivot tables, conditional formatting
- BillBlast experience
- Strong command of Microsoft Office, specifically Outlook and Excel.
- Aderant, AS400 and Minisoft ARCS is advantageous but not required.
- Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
- Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients.
- Ability to read cursive.
Skills
- Microsoft Office
- Outlook
- Excel
- VLOOKUP
- XLOOKUP
- Pivot Tables
- Conditional Formatting
- BillBlast
- Aderant
- AS400
- Minisoft ARCS
Work Type
- Hybrid
- Full-time
Experience Level
- 1 year of professional office experience
- 4 years of office experience
- 2 years of collections/accounts receivable experience
Education Level
- Associate degree
- Bachelors degree
- High School Diploma or GED Equivalent
Salary/Compensations
- $50,000—$70,000 USD
Benefits
- 401(k) retirement savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401k match
- Generous PTO plan
- Access to corporate discount plans
About the Company
- At Wilson Elser, we are redefining what it means to work at a national law firm.
- With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey of the nation’s largest law firms.
- Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect.
- We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
- Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.
Equal Opportunity
- Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.
- It is the Firm's policy that employment will be based on merit, qualifications, and competence.
- Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.