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About the Role
We are seeking Quality Managers to support large, complex heavy civil infrastructure programs. These positions will run the quality assurance program, setting standards, auditing quality control plans, and ensuring nonconformances are closed. Our quality management system is ISO 9001:2015 certified, providing a structured framework for your work. This is a proactive application for future roles, building a talent pool for upcoming hiring needs.
Responsibilities
- Develop and maintain the quality management system, including the quality manual, procedures, and forms, aligned to ISO 9001:2015 and contract requirements.
- Review quality control plans and inspection and test plans submitted by designers and contractors.
- Audit designer and quality control programs against approved plans.
- Oversee nonconformance reporting from identification through disposition, corrective action, and verified closure.
- Verify that materials testing, special inspection, and independent assurance testing are performed by qualified laboratories and personnel.
- Coordinate quality surveillance across every discipline on the assigned program.
- Evaluate design quality by reviewing the designer’s checking and quality control records.
- Lead root cause analysis on recurring defects and rework, and drive corrective and preventive actions to closure.
- Analyze quality performance data and report audit status, trends, and open nonconformances to program leadership.
- Deliver quality orientation and training to program staff, designers, and personnel.
- Coordinate quality requirements through procurement, construction, testing, commissioning, and turnover.
- Confirm record documentation supports acceptance and closeout.
Requirements
- Bachelor’s degree in civil engineering, construction management, construction engineering, or quality management, or related field, or equivalent combination of education and experience.
- 10+ years of quality management experience for large (>$500M), complex, heavy-civil infrastructure projects.
- Experience developing and administering quality management system documentation aligned to ISO 9001:2015.
- Experience leading quality assurance audits and driving nonconformances and corrective actions to documented closure.
- Experience reading construction drawings, specifications, and industry codes such as ASTM, ACI, and AWS.
- Experience with industry standard quality and project management information software (e.g., Kahua, Unifier, e-Builder, Primavera P6, etc.).
- Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).
Skills
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Excellent multi-tasking skills
- Excellent organizational skills
- Collaborative mindset
- Problem-solving abilities
- Commitment to continuous improvement
- Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.
Location
- Remote
Work Type
- Full-time
Experience Level
- 10+ years
Education Level
- Bachelor's degree
- Master's degree
- ISO 9001:2015 Lead Auditor certification
- CQA or CQE (ASQ) certification
- Lean Six Sigma Green Belt or Black Belt certification
Salary/Compensations
- $110k-$185k/year
- $53-$89/hour
Benefits
- Unlimited flexible time off
- Paid holidays
- Paid parental leave
- Health, dental, and vision insurance
- Flexible spending accounts (healthcare and dependent or elder care)
- Long-term disability insurance
- Short-term disability insurance
- Life insurance and accidental death and dismemberment
- 401(k) plan with guaranteed employer contribution
- Formal career planning and development program
- $2,500 annually toward professional development
- Wellness program with monthly wellness stipend
- Company cell phone or cell phone plan reimbursement
- Free personalized meal planning and nutrition support with a registered dietitian
- Free personal financial planning services
- Employee assistance program
- Employee discounts
- Employee referral bonus
About the Company
- Luster is committed to creating an inclusive work environment with a diverse workforce.
- This employer participates in E-Verify.
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.