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About the Role
Drive Automat-it’s growth across the EMEA market by expanding existing customer relationships and identifying new opportunities within the current client base. Manage a portfolio of key accounts with a personal revenue target.
Responsibilities
- Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
- Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service.
- Provide training and resources to help customers get started effectively.
- Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
- Act as the primary point of contact for assigned customer accounts.
- Develop a deep understanding of customer business needs and objectives.
- Proactively engage with customers to understand their evolving needs, challenges, and goals.
- Gather feedback from customers regarding their experiences and needs.
- Relay customer feedback to internal teams for continuous improvement.
- Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
- Maintain and develop strategic vendor relations with AWS.
- Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.
Requirements
- 5+ years of experience in Customer Success or Account Management roles in a B2B SaaS company.
- 2+ years of experience in sales of complex public cloud like AWS/GCP/Azure.
- A proven, successful track record of generating revenue and closing business.
- Experience working with or at startups/ISV companies.
- In-depth experience with selling and supporting AWS services.
- Demonstrated ability to engage and influence C-level executives.
- Excellent written and verbal communication skills in English.
- Excellent presentation and organizational skills.
- Ability to work in a fast-paced environment.
- Working experience with Salesforce or Hubspot - advantage.
- AWS cloud certificated - advantage.
- Knowledge or experience in FinOps - advantage.
Location
- London
Work Type
- Hybrid
About the Company
- Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem.
- With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win.
- Our customers save significant time-to-market and optimize their cloud performance and costs.
- We work across EMEA and the US, fueling innovation and solving complex challenges daily.
- Join us to grow your skills, shape bold ideas, and help build the future of tech.