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About the Role

The Building Operator is responsible for performing maintenance, routine and on-demand services, including Preventive and Predictive activities on building and hospital equipment. The role also involves performing general trade duties and ensuring work complies with environmental, health and safety, and fire protection requirements.

Responsibilities

Performs a variety of service work in one or more specialized building systems such as mechanical, electrical / electronic, or machine servicing.
Performs regular facility maintenance and inspection.
Provides observations about facility, grounds and non-technical component conditions and deficiencies, and provides suggestions for enhancements and repair.
Responds to routine and on-demand service requests.
Performs routine maintenance and troubleshooting on mechanical building distribution systems.
Performs maintenance on technical and non-technical components within the facility.
Records resolution data within the service maintenance management database.
Ensures work completed meets quality, contract response and all other requirements.
Receives, tracks, monitors and reports status of maintenance work within service maintenance management database.
Initiates documents to obtain formal approval of work required.
Assists in the implementation of preventative maintenance program.
Ensures that deficiencies are identified/rectified, recorded and escalated, and that related documentation is maintained.
Participates in and assists with facility-related projects.
Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
Maintains all assigned tools and parts inventory and arranges for repair and replacement where required.
Assist peers, team members, and others as needed; respectfully request assistance of others where necessary.
Assists in enhancing customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Respect the rights of the patient/client and their families in reference to confidentiality, privacy, beliefs and values.
Participate in change by adapting and contributing new knowledge and skills in their area of expertise.
Remain flexible, open and positive in the face of changing needs and demands.
Learn to perform tasks through on the job training, mentoring or coaching.
Attend training programs, in-services, and educational programs and apply new learning on the job.
Stay aware of current best practice developments and trends in all relevant technical/professional aspects of the role.
Decide when outside/additional resources need to be contacted and determine if work is within BGIS contractual scope.
Other duties as assigned.

Requirements

Must be able to work shifts, be available for on-call/standby and emergency call-outs.
Must be willing to wear personal protective equipment.
Requires certification on BES Class 1 & Class 2 including five or more years’ experience in operations and maintenance.
High school diploma plus some trades-related training.
Requires in-depth knowledge of various maintenance fundamentals sufficient to deal with service and repairs.
Must be physically able to perform basic maintenance tasks to the highest caliber, including ability to climb ladders, work in confined spaces, lift heavy objects weighing up to 50lbs.
Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance.
Ability to maintain, troubleshoot and repair non-technical facility components.
Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair.
Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards.
Possesses a strong environmental, health and safety mindset.
Ability to perform work in a safe manner.
Strong client-service orientation along with a high sense of urgency.
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
Working knowledge of computer software applications.
Demonstrated proficiency with critical environment systems infrastructure equipment and building environment systems.

Skills

Facility operations and maintenance
BES Class 1 & Class 2
Maintenance fundamentals
Safe work practices
Client-service orientation
Urgency
Communication skills
Computer software applications
Computerized maintenance management system (asset)
Building Automation System - Metasys (asset)
Critical environment systems infrastructure equipment
Building environment systems (Boilers, AHUs, FCUs, heat exchangers, heat pumps, FPBs, VAVs, HMI, VFDs, generators, lighting control, BAS, etc.)

Location

On-call/standby

Work Type

Regular, full-time
Shifts

Experience Level

Up to 2 years of facility operations and maintenance work experience
Five or more years’ experience in operations and maintenance (with BES Class 1 & Class 2 certification)

Education Level

High school education
High school diploma plus some trades-related training

Salary/Compensations

Salary range as per the collective agreement

About the Company

BGIS is a global leader in integrated facility management services.
With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients.
Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise.
In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

Equal Opportunity

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us!
We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
If you require accommodation during the recruitment process, please contact us at askPC@bgis.com.
Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.