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About the Role

As a key member of the team, the Licensed Financial Advisor Assistant supports the Financial Advisor and contributes to the success of client relationships and branch operations. The successful candidate will be dependable, proactive, and professional, with excellent communication skills and a commitment to accuracy and client satisfaction.

Responsibilities

Build and maintain strong client relationships by providing proactive, responsive, and professional client service
Support clients' day-to-day administrative and trade-related needs, including responding to inquiries, processing requests, and managing client communications
Manage account administration, including new account openings, client records, documentation, and head office correspondence
Ensure all documentation and transactions are processed accurately and in accordance with regulatory and firm requirements
Process security transactions, transfers, trade instructions, and cash management activities, including incoming and outgoing funds and cash-equivalent transactions
Coordinate appointments, meetings, client presentations, and follow-up activities
Lead tax reporting activities by coordinating with clients and tax professionals and providing required documentation and updates
Assist with marketing initiatives, including social media, website content, email campaigns, seminars, client events, and other promotional activities
Maintain accurate and up-to-date client files, CRM records, and KYP documentation in accordance with regulatory and firm requirements
Complete ongoing professional development, regulatory training, and continuing education requirements
Proactively identify potential issues and contribute to effective problem-solving

Requirements

Knowledge of investment concepts and industry practices within the securities and wealth management sectors
Experience with account administration, including registered and non-registered accounts (e.g., RRSPs, TFSAs, and corporate accounts)
Understanding of compliance requirements and regulatory frameworks
Strong organizational, administrative, and time management skills, with the ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail and a commitment to delivering outstanding client service
Excellent communication and relationship-building skills, both independently and within a team
Professionalism, discretion, and sound judgment when handling confidential information
Proficiency in Microsoft Office and the ability to learn new systems and software
Experience with CRM systems, social media, digital marketing tools, Dataphile, or personal tax filing is considered an asset
Post-secondary education
A minimum of 2 years of industry-related experience
Experience in the investment brokerage, financial services, banking, or accounting industry is an asset

Skills

Administrative skills
Organizational skills
Client service skills
Communication skills
Accuracy
Client satisfaction
Time management skills
Attention to detail
Relationship-building skills
Professionalism
Discretion
Sound judgment
Microsoft Office proficiency
CRM systems
Social media
Digital marketing tools
Dataphile
Personal tax filing

Location

Canada

Work Type

Full-time

Experience Level

Minimum of 2 years of industry related experience

Education Level

Post-secondary education

Salary/Compensations

$50,000 - $55,000 annually, in addition to competitive performance bonuses/incentives

Benefits

Flexible workstyles
Competitive compensation and benefits package
Health Benefits
RRSP Matching Program
Employee Stock Purchase Plan
Paid Time Off
Volunteer Days
Discretionary Bonuses
Tuition Reimbursement

About the Company

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.
Our most important investment is in people.
We also support internal promotion and community involvement.
At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture.

Equal Opportunity

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
We encourage our associates at all levels to: Grow professionally and inspire others to do the same; Work with and through others to achieve desired outcomes; Make prompt, pragmatic choices and act with the client in mind; Take ownership and hold themselves and others accountable for delivering results that matter; Contribute to the continuous evolution of the firm.
Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.
We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.