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About the Role
As Group Product Manager for the AI Platform, you will sit at the center of the team building Caseware's core AI surfaces. You will lead a team of product managers, sequence their roadmaps into a coherent delivery plan, and ensure the overall product moves faster and more coherently than the sum of its parts. This role requires a balance of product depth and leadership craft to manage, coordinate, and unblock a team of product owners.
Responsibilities
- Partner with the Principal Product Manager to align the AI Platform roadmap with organizational goals and drive execution.
- Maintain deep knowledge of AI capabilities, agent patterns, and model limitations relevant to audit work.
- Continually assess and refine the AI product suite, identifying new opportunities for automation within audit workflows and the right resourcing.
- Coach the Principal Product Manager toward greater ownership of roadmap strategy.
- Foster a culture of process improvement and employee engagement within and across AI product, engineering, and applied science teams.
- Mentor team members and other employees, ensuring the inclusion of relevant stakeholders in decision-making processes.
- Build a supportive culture that empowers teams to take on more responsibility as AI capabilities mature.
- Partner closely with engineering and applied science teams to translate audit pain points into scoped AI features, requirements, and acceptance criteria.
- Articulate the concept of incremental value delivery to a wide range of stakeholders.
- Engage with strategic key accounts and partner firms to understand AI capability usage and adoption drivers/limitations.
- Track and proactively manage KPIs and product metrics, including AI accuracy, adoption, and trust, to optimize performance and drive strategic decision-making.
- Champion a culture of data-driven decision-making grounded in real audit practice.
- Serve as an authority on how practitioners will use and judge AI outputs, leveraging that insight for product enhancements.
- Partner with the Principal Product Manager to define the practitioner-credibility standard for AI outputs.
- Ensure consistent integration of practitioner and user research into decision-making, shaping product requirements, design, and development.
Requirements
- 5+ years of product management experience, including experience leading, mentoring, or managing other product managers.
- Proven ability to coordinate multiple concurrent workstreams with overlapping dependencies, and to resolve conflicts between them without needing to personally own each one.
- Comfortable operating as an orchestrator and multiplier rather than a sole roadmap owner.
- Experience with AI or ML-driven products strongly preferred.
- Sufficient technical fluency to have substantive conversations with engineering and applied science.
- Excellent written and verbal communication skills.
- Confidence making sequencing and prioritization calls under ambiguity.
- Comfortable being the one who says “no, not yet” to a pod on behalf of the group's overall plan.
- Successful completion of a background check through Certn.co (Identity Verification and Criminal Record Check). Executives and Senior Managers will undergo a Soft Credit Check.
- Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co.
Skills
- AI
- ML
- Product Management
- Roadmap Delivery
- Team Development
- AI Capabilities
- Agent Patterns
- Model Limitations
- Audit Workflows
- Process Improvement
- Employee Engagement
- Stakeholder Management
- Incremental Value Delivery
- KPI Tracking
- Product Metrics
- Data-Driven Decision-Making
- Practitioner Insight
- User Research
- Communication
Location
- Toronto, ON
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- 5+ years of product management experience
- Experience leading, mentoring, or managing other product managers
Salary/Compensations
- 145,000 CAD - 160,000 CAD per year
Benefits
- Discretionary bonus
- Commission
- Health insurance
- Retirement plans
- Flexible work options
- Remote opportunities
- Generous time-off policies
- Recognition programs
- Opportunities for career growth
About the Company
- Caseware is one of Canada's original Fintech companies, leading the global audit and accounting software industry for over 30 years.
- Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments.
- With a customer-focused mindset, we are building technology that is shaping the future of audits, financial reporting, and financial data analytics.
- With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase.
Equal Opportunity
- One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way.
- We welcome and encourage candidates of all backgrounds to apply.
- Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.