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About the Role
The Trainer, Learning and Development is responsible for the quality training of staff, overseeing training functions and processes. This role collaborates with leadership to address key training needs and facilitates training to ensure staff meet compliance standards, including CPR and CPI de-escalation.
Responsibilities
- Become a certified Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention instructor
- Attend training to become certified trainer in other necessary areas (e.g., CPR) and facilitate training
- Maintain certification(s) in good standing
- Facilitate bi-weekly CPI and CPR training
- Facilitate bi-weekly onboarding training
- Support setup, management, and ongoing management of the organization’s Learning Management System (LMS), Relias
- Record and maintain data on training outcomes, attendance, and learning metrics
- Provide ongoing administrative support for the Human Resources department
- Perform other duties as assigned
Requirements
- Bachelor’s Degree or equivalent experience
- 3 years of in-person training experience
- 2 years of working in virtual training environments
- Prior experience with Learning Management Systems required
- Demonstrated problem solving skills
- Exemplary communication skills both verbal and written
- Excellent public speaking skills
- Dynamic facilitation and presentation skills
- Experience delivering high quality, impactful training in a high-volume setting
- Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Skills
- CPR
- Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention
- Learning Management System (LMS)
- Relias
- Microsoft Office Suite
- Word
- Excel
- Outlook
- Microsoft Teams
Location
- Onsite
Work Type
- Onsite
- Hybrid
Experience Level
- 3 years of in-person training experience
- 2 years of virtual training experience
Education Level
- Bachelor’s Degree or equivalent experience
About the Company
- Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut.
- Supportive housing is a proven and cost-effective solution to chronic homelessness.
- Breaking Ground's programs and services help people experiencing street homelessness to come indoors.
- Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Equal Opportunity
- EOE/M/F/Vet/Disabled