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About the Role
Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments. Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation.
Responsibilities
- Performs all clerical, secretarial, and data management functions of the CT department.
- Assists with all duties regarding authorization and maintains relationships with other specialty providers involved in patient care.
- Initiates and/or maintains accurate logs of all patients referred for scans.
- Supports and adheres to company policies, including the code of ethics and business standards.
- Works with Imaging Manager, CT Technologist, referring physicians, and sites to ensure that information is received on a timely basis.
- Obtains authorization from insurance carrier for all required/special services.
- Obtains all documentation relating to prior studies for accurate comparison.
- Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or takes thorough messages.
- Pages clinic personnel as appropriate and communicates messages accurately and timely.
- Greets patients and visitors to the clinic in a prompt, courteous, and professional manner.
- Checks in patients and informs clinical staff of patient arrival.
- Provides and explains paperwork for the patient to complete prior to examination.
- Collects co-pays and balances and provides receipt.
- Provides general administrative support by filing charts and forms.
- Maintains a legible supply of forms and appropriate office supplies required for daily activities.
- Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
- Records patient cancellations and missed appointments; reschedules appointments.
- Notifies appropriate staff of the cancellation and makes note in patient chart.
Requirements
- High school diploma or equivalent.
- Minimum two years in one or more of the following areas: research assistance, medical transcription, medical assistance, medical record reimbursement/financial/business office in a health care setting.
- Regularly required to experience prolonged sitting, some bending, stooping, and stretching.
- Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
- Requires normal range of hearing and eyesight correctable to 20/20.
- Requires occasional lifting of up to 30 pounds.
Skills
- Clerical skills
- Secretarial skills
- Data management
- Authorization processing
- Patient record management
- Communication skills
- Customer service
- Administrative support
- HIPAA compliance
Location
- Multiple locations throughout the Capital Region
Work Type
- Full-time
Experience Level
- Minimum two years experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $19 - $23.48 per hour
Benefits
- Opportunities for professional growth
- Continuing education
About the Company
- A practice at the forefront of cutting-edge cancer care and advanced treatments.
- Dedicated to excellence and innovation.
- Contributes to groundbreaking clinical trials that shape the future of oncology care.