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About the Role

Guide the Project Management team throughout the execution of projects to ensure they are completed on time, within budget, and at the highest level of quality. Partner with clients and internal teams to create and maintain schedules, communicate progress, coordinate resources, identify challenges, and recommend solutions. Be proactive in identifying potential opportunities and supporting new business objectives.

Responsibilities

Be solutions oriented and an excellent communicator
Provide mentorship and guidance to Sr. Project Managers & Program Managers
Responsible for performance reviews as well as outlining and tracking against employee KPIs
Responsible for the delivery and health of all Digital Projects as part of your portfolio at Publicis
Responsible for part-taking in new business proposals alongside leads from Account Services, Technology, UX/Creative and other teams
Create, manage and present Statements of Work as well as translating SoWs into a project plan
Responsible for managing either a large, mutli-stakeholder, integrated delivery account in partnership with account or business lead
Collaborates with account and agency leadership on successful growth of existing client business, new business and transitions/onboarding
Support and manage overall project timelines and status reports to ensure projects are completed efficiently, on time, and within budget
Be involved in all project kick off meetings to help determine team strategy, milestones, scope, timeline and deliverables
Help drive improvement of internal and account process while ensuring that outlined processes are followed across all relevant business units
Develop working relationships with the account management & the clients on a regular basis, ensuring clients’ understanding of each project and their satisfaction with the development processes
Proactively manage shared resources to ensure project success, including internal teams, freelancers, and external vendors
Ensure the success of each project from initial approach to post-mortem, applying project lifecycle methodologies
Engage agency departments from client service, strategy, user experience, creative design, development, quality assurance, and others to most effectively contribute to the project deliverables
Track and control project progress (activities, milestones, deliverables) and estimation/re-estimation/OOS estimate work as necessary
Proactively report and manage revenue forecast on a monthly basis in support of Account Leadership
Proactive management and monitoring of all assigned projects, communicating any expected changes or risk to timeline, deliverables or scope in a timely manner
Supervise testing process alongside the support of QA as development work is ready to progress
Communicate project status directly to project stakeholder group
Help the Account, Creative and Technology teams manage relationships with client’s internal departments

Requirements

10+ years of experience in a digital agency or web product company managing end to end web/digital projects (Discovery, Definition, Build and Maintenance)
5+ years of experience managing a team of project managers
8+ years of experience gathering requirements from the clients/business and documentation; expertise managing estimates and budgets for digital projects
Proven experience with QA processes and testing cycles such as SIT, UAT, VA, Accessibility Compliance testing, Performance Testing among others
Experience working directly with client stakeholders outlining project plans and managing deliverables
Proven experience managing complex financial services programs with multiple LOB's; US/Global FI experience preferred
Experience with common project management tools (Smartsheets, Jira, Confluence, Workfront) and corporate/cloud systems (Box, Google Apps)
Experience managing Technical Requirements in collaboration with internal and external technical stakeholders

Skills

Solutions oriented
Excellent communicator
Mentorship
Guidance
Performance reviews
KPI tracking
Project delivery
New business proposals
Statement of Work creation
Project plan creation
Client relationship management
Process improvement
Resource management
Project lifecycle methodologies
Cross-functional collaboration
Project tracking
Budget management
Revenue forecasting
Risk management
Testing process supervision
Stakeholder communication

Location

Downtown

Work Type

Full-time

Experience Level

10+ years
5+ years
8+ years

Salary/Compensations

120,000$ to 125,000$

Benefits

Competitive salary based on experience
Phone subsidies
Group benefits plan (medical, dental, travel and disability insurance)

About the Company

Publicis is an omni-channel communications agency with over 600 employees across Canadian operations.
The office is the largest in its industry in Canada, boasting talent across various marketing and advertising disciplines.
Publicis works with a balanced split of Canadian, U.S. and Global clients.
Publicis supports D&I actions through its Driving Change team and gives back to the community through the Out of the Cold Program.
The agency has a strong, active, and familial culture with its social club, Pub United, hosting events.
Projects leverage modern technology stacks.
Impressive client roster.

Equal Opportunity

Publicis Canada is committed to building a diverse workforce representative of our community.
We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
If you require a specific accommodation please contact Human Resources.