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About the Role
OneImaging is seeking a Senior Product Manager, Member Engagement to own the full member journey, driving the roadmap for identity, onboarding, engagement, and conversion funnels. This role focuses on increasing registration, improving funnel performance, and boosting completion rates through a data-driven and experimental approach.
Responsibilities
- Own and optimize the end-to-end member engagement and activation roadmap, including login, registration, onboarding, identity flows, member home, and profile management.
- Build intuitive, frictionless experiences that improve registration rate, increase order initiation, and boost exam completion.
- Design and execute rigorous A/B tests and experimentation frameworks to identify improvements across the funnel, from first touch to order completion and follow-through.
- Partner closely with Marketing and Growth to ensure cohesive messaging, personalized journeys, and high-performing acquisition-to-activation handoffs.
- Work tightly with Engineering, Design, and Data to ship high-quality product experiences with clear requirements, strong technical understanding, and crisp execution.
- Leverage analytics tools (Amplitude, Looker, SQL) to develop insights, diagnose friction points, and uncover opportunities to increase funnel efficiency and retention.
- Contribute to scheduling and payments-related enhancements that improve the overall member journey and reduce drop-off.
- Represent engagement performance, insights, roadmap, and experiments to leadership with clarity, data rigor, and a deep understanding of member behavior.
- Lead stakeholder alignment across Marketing, Growth, Member Services, Provider Ops, and Operations, ensuring cross-functional clarity and strong roadmap buy-in.
- Champion the voice of the member by running research, usability sessions, and journey mapping to drive thoughtful, human-centered improvements.
Requirements
- 5–8+ years of product management experience, ideally within growth, consumer engagement, or funnel optimization roles.
- Proven ability to meaningfully improve funnel performance—registration, activation, conversion, and completion—through experimentation and data-driven decision-making.
- Hands-on experience with SQL and modern analytics tools such as Amplitude, Mixpanel, Looker, or GA.
- Strong background in A/B testing, hypothesis design, statistical thinking, and rapid iteration loops.
- Deep comfort in discovering friction across identity, onboarding, login/registration, and member engagement flows and turning insights into prioritizable product work.
- Exceptional stakeholder management skills; able to influence cross-functional partners and drive alignment across Marketing, Engineering, Design, Data, and Operations.
- Experience with scheduling, appointment booking, or payments flows is a plus.
- Strong consumer instincts and a passion for building simple, elegant experiences that reduce friction and drive measurable business results.
- Comfortable operating in a fast-moving, ambiguous environment with a bias toward action, impact, and collaboration.
Skills
- SQL
- Amplitude
- Looker
- GA
- A/B testing
- Hypothesis design
- Statistical thinking
- Rapid iteration loops
- Consumer instincts
Experience Level
- Senior
Salary/Compensations
- $120,000 - $150,000
Benefits
- Equity incentive plans
- Competitive benefits plans
About the Company
- OneImaging is solving the decades-old problem of accessing medical imaging exams with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states. Their solution reduces imaging costs by 60-80%, helping patients access essential radiology services at fair prices without surprise bills, while delivering savings and ROI for employers and payers.
Equal Opportunity
- OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics.
- OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@oneimaging.com.