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About the Role
The Exhibition Manager is responsible for the strategic development, commercial performance, and growth of a portfolio of exhibitions, ensuring strong customer value and brand success. They lead event strategy, identify growth opportunities through customer insights, and develop new products, services, and brand extensions to meet market needs. The role involves acting as the central lead for the planning, delivery, and continuous improvement of events, with full P&L responsibility of up to $5 million.
Responsibilities
- Develop, communicate and promote the core Value Propositions of the event and champion the event within RX, RELX and the broader market and customer bases
- Complete Event Value Plans and use them as the core briefing document for all matrix supporting teams
- Conduct industry and event SWOT analysis, competitor analysis and market positioning exercises
- Research market trends and maintain a deep understanding of industry developments with a focus on 3-5 year trends
- Drive year-on-year customer satisfaction improvements through a focus on value delivery, innovation and product development initiatives
- Deliver strategic targets, annual budgets, forecasts, reporting and management of matrix team spend trackers, including P&L responsibility
- Lead event delivery including venue management, floorplan ownership, show features, partner and association management, registration and survey oversight
- Effectively lead and influence cross-functional matrix teams to ensure the delivery of an exemplary event experience
Requirements
- Demonstrated commercial acumen and experience managing budgets, forecasts and profit and loss performance
- Experience leading teams in a matrix organisational design structure or familiarity with matrix management principles
- Ability to communicate with conviction and authenticity across a wide range of stakeholders
- Confidence to take considered risks, challenge thinking and support innovation
- Strong strategic and operational planning capabilities
- Ability to analyse data, conduct research and absorb complex information to identify trends and opportunities
- Experience managing internal and external stakeholder relationships, including partners and associations
- Creative problem-solving skills with a track record of identifying new ways to capture value and improve customer outcomes
Skills
- Innovation
- Customer insight
- Leading cross-functional teams
- Strategic development
- Commercial performance
- Growth
- Customer value
- Brand success
- Event strategy
- Product development
- Service development
- Brand extensions
- Market needs
- Sales
- Marketing
- Commercial
- Operations
- Planning
- Delivery
- Continuous improvement
- P&L responsibility
- Financial performance
- Business objectives
- Customer outcomes
- Market intelligence
- SWOT analysis
- Competitor analysis
- Market positioning
- Market trends
- Industry developments
- Customer satisfaction
- Value delivery
- Venue management
- Floorplan ownership
- Show features
- Partner management
- Association management
- Registration
- Survey oversight
- Influencing
- Data analysis
- Research
- Stakeholder relationship management
Work Type
- Fixed term contract
Benefits
- Appealing working prospect
- Numerous wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events.
- Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
- RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations.
- With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually.
- RX is committed to creating an inclusive work environment for all our people.
- RX empowers businesses to thrive by leveraging data-driven insights and digital solutions.
- RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- USA Job Seekers: EEO Know Your Rights.