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About the Role
We are looking for a candidate to join the planning team, working across our growing list of clients. The planning team focuses on setting out and leading on the strategic direction and growth of our clients, developing media campaigns and strategies that are finely curated to deliver on our client’s needs and objectives. As a planning team we are responsible for overseeing the relationship with the client. The role involves working closely with all the other specialist teams in the agency. This role will be working on a varied set of clients.
Responsibilities
- Managing and leading client accounts, acting as the frontline port-of-call across all channels, supported by media specialists and the wider planning and strategy team.
- Keeping in touch with clients through weekly status calls and strategy sessions/reviews.
- Presenting and leading calls and presentations.
- Coordinating multiple projects and deadlines across the team.
- Building strong relationships with clients.
- Staying on top of clients' businesses, the category, trends, and day-to-day performance.
- Overseeing weekly and monthly reports collated by the team.
- Interpreting strategic insights from data.
- Ensuring plans and campaigns deliver on client objectives and KPIs.
- Liaising with media teams to coordinate plans using relevant data and insights.
- Ensuring all responses and plans are delivered with clear and detailed rationale.
- Overseeing clients' budgets, ensuring financial processes are managed well and adhered to.
- Managing workflow for direct report.
- Guiding and leading direct report to work towards collective goals.
- Overseeing personal development of direct report.
Requirements
- A few years of experience within a media agency.
- Good foundational knowledge of planning and the role of various media channels across offline and online.
- Strong understanding of how to use planning tools such as Nielsen and YouGov.
- Understanding of media owners across the landscape.
- Excellent communication and project management skills.
- Ability to prioritize well.
- Ability to thrive in fast-paced environments.
- Analytical mindset.
- Ability to apply insights to planning capabilities.
- Good grasp of client's performance.
- Prior planning knowledge working across both offline and online channels.
- Some knowledge and application of planning tools such as Nielsen, YouGov, TGI etc.
- Personable, with ability to build strong relationships internally and externally.
- Excellent written and verbal communication skills.
- Ability to multitask and excel in a fast-paced environment.
- Previous line management experience.
- A go-getter attitude, with proactive approach and strong desire to work with growing challenger brands and clients.
- A specific interest in working in an agency that is fast-growing, ever-changing and independent in nature.
Skills
- Media planning
- Client relationship management
- Communication
- Organization
- Presentation
- Project management
- Analytical thinking
- Data interpretation
- Budget management
- Team leadership
- Nielsen
- YouGov
- TGI
Location
- Covent Garden
Work Type
- Full-time
- In-person
Experience Level
- Manager
Benefits
- 25 days holiday per year
- Ongoing career progression initiatives
- Company pension
- Life assurance
- Private health insurance via Vitality
- 1 paid day per year to work with the charity of your choosing
- Cycle to work scheme
- Season ticket loan
- Social Events
- Attending conferences and training sessions
- Study leave for professional qualifications
About the Company
- Walk-In Media's mission is to deliver long-term, sustainable growth for brands by bringing together all marketing activity into one connected ecosystem.
- We work closely with our clients for an integrated approach to their commercial success.
- We're a full-service media agency offering brands the service, transparency, agility and breakthrough thinking of an independent agency, yet with the full specialist capabilities and global scale of a network agency (we're part of MSQ Group).
- We plan for outcomes…
- We’re a full service media agency, offering the agile fast response of an independent but with backing from the MSQ network which means we have access to a wide range of specialist services from Creative to PR to Data.
- The fact we operate as an independent means that not only do we deliver fast, responsive service, we also design the strategy & plans for the required business outcome, choosing the channels and partners exclusively on what’s best for the client outcome, and not our bottom line.
- Helping small-medium sized businesses scale quickly is what gets us out of bed each day.
- We enjoy the fast pace, the challenge of things never done before and using our expertise to help our clients businesses grow.
- We believe brand and performance go hand in hand, so whilst we might look for outcomes in the short term, we’ll always be planning for long term growth too.
- Alongside paid, we understand that the whole comms ecosystem has to work together as a well-oiled machine to get the best results.
- We will happily advise clients when they need us, and also when they don’t, guiding them as to where else in the ecosystem they should focus their attention.
- We have 4 core behaviours that enable us to deliver our best work and we encourage everyone to live by: Hate Something, Change Something; Always Ask Why; Give Before You Get; Think First, Act Fast.
- Planning for an outcome is at the heart of what we do, starting with the objective and devising the best solution to reach that goal, whatever capacity you come to us in, small brief or large we’ll always approach the brief in the same way, asking questions, using data to devise the solution, measuring as we go and trading through our ‘zero base’ trading approach – which puts each individual client at the heart of each deal.
- Each plan is designed to get a specific business outcome, and we use our measurement framework to track how we’re doing and keep us all honest & on track.
- We love what we do, and our people are what makes us who we are.
- We want to ensure that everyone in the company feels supported and knows where to access the help they may need.
- Wellbeing is central to this and through our Wellbeing Committee we provide resources and guidance so that each employee can build out their own mental wellbeing support strategy, which may include accessing our extensive EAP or Able Futures support programme.
Equal Opportunity
- Our Group Diversity & Inclusion Council is dedicated to learning, education and sharing ideas that will break down barriers whilst strengthening our existing inclusive initiatives.
- We're striving for equal opportunities for all demographics, and for a workplace environment in which every team member is comfortable, informed and open to change.