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About the Role
This is a build-and-own role focused on establishing a strategic, well-governed IT foundation for a growing company. The role involves hands-on management of collaboration tools, devices, office network, and third-party tooling, while also line-managing an IT apprentice and directing a co-managed MSP. It requires both strategic direction and practical execution.
Responsibilities
- Own a collaboration and endpoint estate that runs properly and securely.
- Ensure a timely and auditable identity, access, and joiner–mover–leaver lifecycle.
- Manage a reliable office network, infrastructure, and peripheral estate.
- Own a known, governed SaaS and tooling estate, integrating shadow IT.
- Execute security operations according to vCISO-set policy.
- Manage a co-managed MSP to scope and value.
- Support and grow an IT function that matures and scales with the company.
- Develop and support an IT apprentice.
Requirements
- Hands-on administration of collaboration platforms (Google Workspace, Slack) at estate scale.
- MDM and endpoint protection across a mixed device fleet.
- Identity and access management, SSO, and automation of joiner–mover–leaver processes.
- Networking fundamentals: office LAN, Wi-Fi, firewalls, and connectivity troubleshooting.
- Security-operations literacy: able to operate controls, run access reviews, and work within a recognised framework (e.g. Cyber Essentials, ISO 27001).
- SaaS lifecycle and vendor/contract management, including holding third-party agencies to account.
- Documentation discipline to ensure the estate is knowable by others.
- A deeper security background (formal qualification or hands-on experience) is desirable.
- AI awareness for assessing AI access and connector requests is desirable.
- Lightweight scripting or automation skills are desirable.
- Experience standing up or maturing an IT function from a reactive starting point is desirable.
- Exposure to regulated or audited environments (government, NHS, education, banking) is desirable.
- Must be currently based in the UK.
- Must hold the legal right to work in the UK.
Skills
- Google Workspace administration
- Slack administration
- MDM
- Endpoint protection
- Identity and access management
- SSO
- Networking fundamentals
- Office LAN management
- Wi-Fi management
- Firewall management
- Connectivity troubleshooting
- Security operations
- SaaS lifecycle management
- Vendor management
- Contract management
- Documentation
- Scripting
- Automation
Location
- Hybrid/London based
Work Type
- Hybrid
- Full-time
Experience Level
- Depending on experience
About the Company
- We are an education technology company enabling corporate and government organisations to achieve business goals by educating their workforce with critical digital transformation skills for the AI era.
- We deliver unique and innovative professional education accelerating digital transformation, advancing careers, helping people get into work, and closing the digital skills gap.
- We are at the cutting edge of teaching applied data and digital skills with our patented learning platform EDUKATE.AI.
- EDUKATE.AI was developed with support from Innovate UK and provides learners with 24/7 immediate feedback and a sandbox environment.
- Since 2016, we have supported over 15,000 learners across four continents.
- We are trusted by brands like Microsoft, the NHS, GSK, easyJet, the BBC, and John Lewis.
- Our focus on applied learning creates business impact, with reported generated value up to £40m by individual learners.
- Our core values are Entrepreneurial, Team Spirit, Customer-focused, and Gold Standard.
Equal Opportunity
- Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind.
- Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment.
- All employment decisions at Cambridge Spark are based on business needs, job requirements and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age or any other status protected by the laws or regulations in the locations where we operate.
- Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics.
- Cambridge Spark encourages applicants of all ages.