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About the Role

As a Partner Sales Engineer, you will combine your passion for identity management with a dedication to customer success. You will collaborate with the sales team to engage in partner meetings, deliver demonstrations, and conduct proof of concepts, highlighting the business and technical advantages of our solutions. Your role is crucial in enabling personal, team, and partner/customer achievements through innovative solutions that address technical and business needs.

Responsibilities

Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
Establish enduring relationships with customers and become their trusted advisor.
Collaborate with the sales team to deliver revenue, with emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase.
Coordinate pre-sales efforts with a post-sales service delivery team throughout the sales cycle.
Lead customer-facing meetings, both through videoconferencing and in-person, to deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events.
Provide insightful feedback on product enhancements and customer needs to product owners.
Mentor, both formally and informally, junior team members.
Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization.
Travel 15% to 40% as needed, predominantly in the UK with some international travel involved.

Requirements

Bachelor’s degree in computer science or equivalent field, or 3+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training.
Knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM.
Experience with REST interfaces.
Knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC.
Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
Experience developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts.
Strong communication and customer service skills.
Adept at linking technical capabilities to customer needs.
Ability to work with a high level of self-direction and/or collaboratively with team and customers.
Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow.
Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
Familiarity with infrastructure, networking technologies, and cloud service providers.
Eligibility to work in the UK.
Fluent English language skills.

Skills

Identity management
SAML
WS-Fed
OAuth
OIDC
SCIM
REST interfaces
LDAP
Active Directory
SSL/TLS
PKI
RADIUS
SQL
DNS
JDBC
JavaScript
Python
Node.js
HTTP
HTML
CSS
JSON
Java
Technical presentations
Workshops
Demonstrations
Proof of concepts
Communication skills
Customer service skills
Consultative skills
IAM concepts
Authentication
Authorization
Federation
Single Sign-On
User Lifecycle Management
Provisioning
Governance
Workflow
Infrastructure
Networking technologies
Cloud service providers

Location

Work Type

Flexible
Collaborative

Experience Level

3+ years' experience with enterprise-level software systems in a customer-facing role

Education Level

Bachelor’s degree in computer science or equivalent field

Benefits

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

About the Company

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.