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About the Role
As a Receptionist, you will be the guests' superhero, ensuring all aspects of the guest journey and experience are delivered to the highest level. You will work proactively to ensure guest satisfaction and the smooth running of the front office department.
Responsibilities
- Elevate the guest experience from check-in to check-out and everything in-between.
- Ensure all aspects of the guest journey and experience are delivered to the highest level.
- Work proactively to ensure guest satisfaction and the smooth running of the front office department.
Requirements
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Likes having fun at work
- Experience in a similar position is beneficial but not essential
Skills
- Verbal communication
Location
- London Heathrow
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- up to GBP 13.71 - hourly
Benefits
- Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
- Guaranteed minimum of 30% off for your Friends & Family
- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
About the Company
- Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.
- The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
- People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.
- Together, we make Every Moment Matter.
Equal Opportunity
- We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.