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About the Role
The National Archives is seeking an experienced Delivery Manager to cover a 6-month fixed-term appointment. This role is crucial in transforming services, ensuring the public record thrives and survives, and opening access to British history. The Delivery Manager will be responsible for managing services and providing access to Case Law via https://caselaw.nationalarchives.gov.uk/ within the Access to Digital Records team.
Responsibilities
- Enable and facilitate a multi-disciplinary team and build a positive, open Agile working culture using Scrum or other appropriate Agile methods.
- Apply appropriate methods to create an open and collaborative working environment where the team (and other stakeholders) have a strong situational awareness of what team members are working on.
- Help improve team co-ordination, apply coaching skills to support the team to autonomously organise their own work.
- Facilitate the collaborative, dynamic planning process, helping to prioritise work against user needs and the capacity and capability of the team.
- Enable the team to deliver at pace, building and iterating robust, secure, inclusive products and services, which meet user needs.
- Lead on risk and issue management, removing obstacles or ‘blockers’ to progress, including timely escalation of issues when necessary.
- Maintain accurate records and create performance metrics to demonstrate progress against goals, performance indicators and delivery commitments.
- Establish the feedback loop for teams.
- Translate and measure value and relate this to practical objectives and user needs.
- Build and support the team’s reflective practice, creating a safe space for reflection, learning from what has worked well, identifying improvements and progressively improving the team’s practice.
- Guide the implementation of any new processes and demonstrate flexibility, adaptability and positivity.
- Work with the Product Owner and user feedback to refresh, iterate and refine product requirements and shape the product roadmap.
- Translate this into a backlog of prioritised user stories.
- Take a leading role in the Delivery Manager community at The National Archives and more widely in government and beyond, sharing skills and knowledge and bringing and applying best practice.
Requirements
- A proactive, passionate, positive and delivery focused expert and strong advocate of Agile product delivery practices.
- Practical experience in a range of Agile methods, frameworks, methodologies and tools, and understand which best to apply in a given situation.
- User-focused, with proven experience of delivering robust, secure and inclusive digital products that meet user needs, technical requirements, legal or policy constraints and the quality expectations of the business.
- Experience of managing multi-disciplinary teams who may work across one or more projects, with a proven ability to build a positive team culture.
- Experience of developing product roadmaps, structuring and tracking work, managing spend and communicating and forecasting progress and velocity.
- Comfortable working in a continuous learning environment, dealing with ambiguity and change and balancing multiple priorities.
- Skilled at building trust, reflecting, motivating and challenging the team, and innovating to create or tailor new ways of working.
- Strong diplomacy and negotiation skills, allowing you to engage with team members, colleagues and senior stakeholders, build effective relationships and achieve buy-in collaboratively.
- Support teams in becoming self-organising and coaching and mentoring team members who are new to Agile ways of working.
- SC clearance or ability to obtain (3 years residence in UK).
Skills
- Agile methods, frameworks, methodologies and tools
- Digital product delivery
- Managing multi-disciplinary teams
- Developing product roadmaps
- Structuring and tracking work
- Managing spend
- Communicating and forecasting progress and velocity
- Coaching and mentoring
- Jira
- Confluence
- Work tracking tools
- Understanding of the digital landscape
- Experience of relevant sector(s) (government, archives, UK case law, information services, culture and heritage)
- Understanding of data formats
- Understanding of cloud platforms
Location
- Kew site
Work Type
- Fixed Term Appointment
- Full time
- Part-time working considered
- Flexible working considered
- Job share considered
- Hybrid working (combination of onsite and home working)
Experience Level
- Senior Executive Officer
- Experienced Delivery Manager
Salary/Compensations
- £53,100
Benefits
- Generous benefits package
- Pension
- Sports and social club facilities
- Onsite gym
- Discounted rates at on-site cafe
- Opportunities for training and development
- Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years)
- 10½ days public and privilege holidays per annum
About the Company
- As the living, growing home of our national story, The National Archives is a special place to work.
- We’re an institution nearly 200 years old with a collection spanning 1,000 years of history.
- We’ve set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive.
- At The National Archives we aspire to create outstanding digital services for our users (government, the public, students and academic researchers).
- This is a key element of our ambitious vision to transform our services, ensure the public record thrives and survives, and open up access to 900 years of British history.
Equal Opportunity
- The Civil Service embraces diversity and promotes equal opportunities.
- We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
- The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
- This vacancy is part of the Great Place to Work for Veterans initiative.