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About the Role
The Digital Success Executive plans, configures, and delivers RX digital products across multiple events. This role ensures activities are tested and launched on time, provides onsite support for selected international events, communicates targets, and uses post-event insights to improve customer outcomes and operational efficiency.
Responsibilities
- Configure and quality-assure LMA, Colleqt and Offers, including URLs, QR codes and promotional materials.
- Define customer trial, adoption and engagement targets for each event.
- Project-manage digital delivery schedules across multiple events, tracking progress, risks and actions.
- Coordinate cross-functional teams to align responsibilities, technical support and event readiness.
- Lead remote and onsite deployments, including international event support.
- Manage suppliers, budgets, staffing and first-line operational or technical support.
- Conduct post-show reviews and use insights to influence product development.
- Improve and share delivery plans, customer journeys, best practices, tests and operational standards.
Requirements
- Strong organisational and project-management skills, with experience delivering multiple events or workstreams to fixed deadlines.
- Confident stakeholder management and influencing skills across cross-functional teams.
- Excellent attention to detail and a disciplined approach to configuration and quality assurance.
- Ability to learn digital platforms quickly and test URLs, QR codes and customer journeys.
- Experience coordinating communications, artwork, print production, suppliers and onsite operations.
- Ability to interpret performance data and turn insights into practical recommendations.
- Customer-focused, collaborative and adaptable, with the confidence to work independently.
- Willingness and ability to travel internationally and support events onsite.
Skills
- Project management
- Stakeholder management
- Quality assurance
- Digital platforms
- Data interpretation
- Customer focus
- Collaboration
- Adaptability
- Independent work
- International travel
Location
- International
Work Type
- Flexible hours
- Onsite support
Benefits
- Wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country specific benefits
About the Company
- RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events.
- Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
- RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations.
- With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually.
- RX is committed to creating an inclusive work environment for all our people.
- RX empowers businesses to thrive by leveraging data-driven insights and digital solutions.
- RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Equal Opportunity
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- EEO Know Your Rights.