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About the Role
This is a brilliant opportunity for someone who wants variety, responsibility, and genuine progression. You'll be working closely with the team, getting exposure to everything from supplier management and finance processes to guest communications and event preparation — no two days will look the same.
Responsibilities
- Adding and updating apartment listings on our booking system (Beds)
- Keeping supplier information current on Beds and our CRM
- Preparing new supplier contracts and filing them digitally
- Processing client bookings for the sales team
- Chasing any outstanding contracts where needed
- Requesting and chasing client guest and travel details
- Accurately inputting guest information onto Beds
- Sending arrival letters to clients
- Keeping process documents up to date
- Filing documents digitally on SharePoint and helping keep our filing system organised
- Generating various spreadsheets
- Answering phone calls, booking business travel, keeping the office running smoothly
- Handling stationery orders, laminating, and shredding
- Creating apartment packs, key rings and supporting any general operational needs
Requirements
- Excellent attention to detail
- Strong organisational skills and a methodical approach to records and filing
- Confident, professional communication, whether by phone, email or in person
- A quick learner who's comfortable picking up new systems (Beds, Xero, CRM, SharePoint)
- A proactive, flexible attitude, happy to follow up on tasks without being asked twice
- Open to embracing AI tools and using them thoughtfully to support the team, strengthen their own role, and improve efficiency.
Skills
- Beds
- Xero
- CRM
- SharePoint
- AI tools
Experience Level
- Junior
About the Company
- We're looking for someone with a sharp eye for detail, a can-do attitude, and the drive to learn new systems quickly.