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About the Role
Designs and produces marketing materials including advertisements, collateral, signage, flash pieces, electronic brochures, and presentations to drive hotel revenue.
Responsibilities
- Develops various forms of creative design, computer graphics, production layout, and marketing support.
- Creates and revises print and multimedia collateral to reflect the current brand look.
- Manages the look and feel, concept, visual development, and final execution of all design directions.
- Partners with Marketing managers and related operational departments as part of a project team providing design, conceptualization, and solutions pertaining to deliverables.
- Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.
- Monitors the progress of all projects and provides continuous communication to the Marketing and/or Project team regarding ongoing projects and status updates.
- Executes various aspects of production including scanning, digital retouching, image editing, special effects, file manipulation, and layout.
- Troubleshoots digital production issues as needed.
- Maintains project files and archives.
- Provides support for escalated support needs via telephone and email and ensures proper resolution of each, including direct contact with stakeholders when necessary.
- Responds to and handles problems and complaints.
- Manages the communication of trends via prepared reports to the appropriate personnel, as well as corporate headquarters and other service centers.
- Performs other reasonable requests by management which the associate is capable of performing.
Requirements
- High school diploma or GED; 5 years experience in customer service, call center operations, or related professional area.
- Associates or Bachelors degree in Computer Graphics or a related field, or related major; 3 years experience in Computer Graphics or a related professional area.
Skills
- Graphic Design
- Computer Graphics
- Production Layout
- Marketing Support
- Print Collateral
- Multimedia Collateral
- Brand Look
- Visual Development
- Digital Retouching
- Image Editing
- Special Effects
- File Manipulation
- Layout
- Digital Production Troubleshooting
- Project Management
- Communication
Experience Level
- 5 years experience in customer service, call center operations, or related professional area
- 3 years experience in Computer Graphics or a related professional area
Education Level
- High school diploma or GED
- Associates or Bachelors degree in Computer Graphics or a related field
About the Company
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.