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About the Role
Join us as an AI Delivery Manager for NatWest Boxed. This role offers a unique opportunity to bridge the gap between strategy and execution, ensuring clear communication of the Leadership Team's ambitions across the business and managing stakeholders to understand AI developments.
Responsibilities
- Own the end-to-end execution, delivery governance, and operational shape of Boxed’s AI initiatives.
- Drive delivery momentum, untangle complex dependencies, and maintain rigorous reporting across the portfolio.
- Own the overall programme management and delivery roadmap for the Boxed AI programme, aligning execution plans with AI strategy and organizational goals.
- Lead the overarching delivery management of the AI Learning & Development rollout in collaboration with L&D teams.
- Drive internal AI engagement and knowledge sharing by orchestrating AI Show & Tells and collaborating with AI Champions.
- Drive end-to-end reporting across the entire AI programme, tracking milestones, performance metrics, and benefit cases for AI use cases.
- Identify and manage cross-programme dependencies, unblock technical and operational friction points, and surface prioritization trade-offs to leadership.
- Own the AI Steering Group rhythm, orchestrating ExCo and C-suite briefing decks, capturing governance decisions, and holding action owners accountable.
- Work closely with delivery squads and domain leads to quantify efficiency gains, eliminate overlapping efforts, and maintain delivery standards.
Requirements
- Strong track record of managing and delivering complex, large-scale technology or digital transformation programmes end-to-end within a fast-paced environment.
- Exceptional capability to build relationships, align priorities, and influence stakeholders at all levels.
- Strong expertise in establishing robust programme governance frameworks, roadmap tracking, and quantifying business benefits and ROI.
- Exceptional skill in mapping complex cross-functional dependencies, resolving delivery blockers, and facilitating prioritization decisions with senior stakeholders.
- Deep, hands-on knowledge of Agile delivery methodologies, lifecycle management, and delivery tools (e.g., Jira, Confluence, Linear).
- Ability to translate multi-stream delivery metrics and complex technical updates into clear, high-impact narratives and dashboards for ExCo and C-suite leadership.
- Fintech experience (delivery projects and programme within a fast-paced, high-growth environment) is highly desirable.
- Domain & AI Interest (solid understanding and genuine curiosity for AI) is highly desirable.
- Banking background (navigating regulatory, risk and governed environments) is highly desirable.
Skills
- AI
- Programme Management
- Delivery Governance
- Roadmap Tracking
- Stakeholder Management
- Agile Methodologies
- Jira
- Confluence
- Linear
Location
- Remote
Work Type
- Remote First
- Full-time
Experience Level
- Senior
About the Company
- NatWest Boxed is part of NatWest, a leading financial services provider.