Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Principal Client Engineer (US) role.
Rezi rewrites your resume against nPlan's job description. Free.
Tailor your resume to this Principal Client Engineer (US) role.
Rezi rewrites your resume against nPlan's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Principal Client Engineer (US) posting at nPlan — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Principal Client Engineer (US) posting at nPlan — free, in seconds.
About the Role
We are looking for a Principal Client Engineer with deep expertise in project controls, risk analysis, and complex construction schedules of major projects to join and help shape our growing client team. You'll be one of the most senior technical voices our clients interact with, and a go-to point of judgement for the team's toughest schedule and risk problems. You will also have exposure to generative AI and a strong interest in this space. In this role, you'll use your expertise to help our clients maximize the value they get from nPlan, help develop the people around you, and be part of the change to revolutionize the industry.
Responsibilities
- Act as the senior trusted advisor to our most strategically important clients, including at senior stakeholder level, on how they maximize the value they get from nPlan.
- Own and grow our most complex or highest-value client relationships, and act as an escalation point across the wider client portfolio when things get technically or politically tricky.
- Define how the product should be configured to bring maximum value for our most complex clients, and set the standard other client engineers follow.
- Own strategic projects end-to-end that improve how we embed our products within client organizations, including projects that span multiple clients or accounts.
- Set the approach for how clients adopt our advanced features (e.g. LLM-based features), and mentor clients directly on the most complex use cases.
- Partner with Commercial leadership to shape strategy for engagement, retention, and expansion, not just executing on it.
- Act as a senior domain-expert voice with Product Managers and AI Engineers, shaping prototyping direction rather than just contributing to it.
- Own the domain-expert function within our LLM evaluation cycle, setting the standard for what 'reliable and accurate' means and improving the process itself.
Requirements
- 7+ years of experience in a planning, risk, PMO, or project management role on major construction projects, including a track record of owning the trickiest schedule risk problems end-to-end.
- Deep understanding of large construction schedules (P6), how they are built, and how to analyze them.
- Demonstrable experience leading and delivering strategic projects that significantly improve an important outcome for an organization, with the credibility to influence senior client stakeholders directly.
- Experience mentoring or upskilling other planning, risk or project controls professionals.
- Passion for implementing technology to improve the construction industry.
- Attention to detail - please mention the word 'crane' in your application form.
- Excellent relationship-building skills: You care deeply about delighting customers.
- Experience working in a software company or on the implementation of software in the construction context (Nice to have).
- Experience working with LLM applications (Nice to have).
- Experience shaping how a team's methodology or ways of working evolve, or feeding client insight back into product direction (Nice to have).
Skills
- Project controls
- Risk analysis
- Complex construction schedules
- Generative AI
- Large construction schedules (P6)
- Relationship-building
Location
- US
- London
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Principal
- 7+ years
Salary/Compensations
- $110k - $140k
Benefits
- Generous equity
- Flexible hours
- Remote-friendly
- Uncapped holiday
- Private medical insurance
- Personal learning and development budget
- Enhanced family and sick leave
About the Company
- nPlan is a Series B startup backed by leading investors, including GV (formerly Google Ventures) and DeepMind’s founder, Sir Demis Hassabis.
- Our technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.
- By combining one of the world’s largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk — reshaping how infrastructure gets built.
- We’re just over 50 people and scaling fast.
- Guided by our values: Learn from Everything. Be Radically Truthful. Aim High, Run Fast.
- We’re a curious, diverse, and mission-driven team united by a belief that better data can change how the world builds.
- We value openness, honesty, and diversity of thought — and believe the best ideas win, no matter where they come from.
- Expect openness, collaboration, and balance — plus plenty of socials!
Equal Opportunity
- We’re committed to building a diverse and inclusive workplace, and we welcome applicants from all backgrounds.
- If you need adjustments during the hiring process, please let us know.