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About the Role

The Capital Account Manager role is responsible for managing a book of eligible merchants who have been offered funding through Lightspeed Capital. This role involves business development activities to drive awareness and adoption of financial services.

Responsibilities

Proactively reach out to existing customers to promote financial services.
Provide high levels of service and use effective sales techniques to position Lightspeed Capital.
Build trusted advisor relationships with customers and identify financial service opportunities.
Negotiate contracts and close agreements to maximize book of business growth.
Achieve sales targets by providing exceptional advice and service.
Coordinate with the regional leader for Account Management to maximize territory opportunities.
Employ business development and relationship management techniques to meet or exceed sales targets.
Provide regular feedback and act as the merchant's voice to business leaders.
Understand and communicate the risk-based nature of Merchant Capital Advances.

Requirements

Experience with sales, preferably selling a financial service product, with a track record of high performance.
Understanding of solution-based consultative sales in a SaaS environment.
Ability to use Salesforce.com and other technologies to manage and organize pipeline.
Strong interpersonal skills to manage and build solid partnerships internally and externally.
Ability to work collaboratively and closely with adjacent teams, forging positive and valuable relationships.

Skills

Sales
Financial service sales
Solution-based consultative sales
SaaS sales
Salesforce.com
Pipeline management
Interpersonal skills
Partnership building
Collaboration
Relationship management

Location

Chippendale, NSW
Remote (up to 60 days per year)

Work Type

Flexible work environment
Remote

Experience Level

Several years of high performance in sales

Benefits

Lightspeed share scheme
Unlimited paid time off policy
Flexible working policy
Work remotely from anywhere in the world for up to 60 days per year
Health and wellness benefit of $500 per year
Mental health online platform and counselling & coaching services
Paid leave and assistance for new parents
LinkedIn Learning license
Volunteer day
Dog friendly environment
Rooftop with dining space and BBQ facilities
Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
Weekly catered lunches
Exciting events hosted regularly

About the Company

Lightspeed is building communities through commerce.
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
The company's cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
Lightspeed welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.