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About the Role
Join our Fraud and Intelligence team to help detect, prevent and reduce financial crime across insurance products. You will investigate complex fraudulent activity, assess risks and use data to identify patterns, anomalies and emerging threats. Your insights will support regulatory compliance, protect customers and safeguard the organisation’s assets and reputation. Working with compliance, legal, risk, technology and insurance teams, you will provide clear advice and practical recommendations. You will also improve analytical methods, controls and reporting to strengthen our financial crime response.
Responsibilities
- Conduct detailed investigations into scams and financial crimes identifying the scope, impact and people involved.
- Analyse complex datasets to uncover patterns, anomalies, emerging trends and financial crime typologies.
- Complete risk assessments and recommend controls that reduce vulnerabilities across systems and processes.
- Prepare accurate regulatory submissions, executive reports and recommendations for internal and external stakeholders.
- Monitor financial crime systems and adjust processes to improve detection, efficiency and compliance.
- Develop policies, guidance and training that improve financial crime awareness and prevention capability.
Requirements
- 4+ years of experience in operational scams, fraud or financial crimes across telecommunications, digital platforms or financial services.
- Two years of analytics experience.
- Apply strong data analytics skills with ability to create accurate, clear reporting.
- Demonstrate experience writing risk assessments, executive reports and regulatory documentation.
- Interpret complex information and explain findings clearly to technical and non-technical audiences.
- Use sound knowledge of financial crime laws, regulations, industry standards and investigative methods.
Skills
- Data analytics
- Risk assessment
- Regulatory reporting
- Financial crime investigation
- Pattern recognition
- Anomaly detection
- Threat identification
- Analyst notebook or similar visual analysis tools
Location
- Brisbane
- Sydney
- Melbourne
Work Type
- Hybrid working
Experience Level
- 4+ years of experience in operational scams, fraud or financial crimes
- Two years of analytics experience
Education Level
- Qualification in intelligence, law, financial crime or equivalent
Benefits
- Award-winning Shine platform for perks, wellbeing support, career development, and recognition
- Performance-based incentives
- Suncorp shares for eligible employees
- Hybrid working
- Flexible leave
- 20 weeks paid parental leave
- Up to 5 days paid flexible leave annually
- Paid study support
- Career breaks
- On-the-job learning
- $1,000 referral bonus for eligible employees
- Free wellbeing coaching
- Dedicated Employee Council
- Confidential EAP access
- Discounts at 900+ retailers
- Fitness Passport
- Reduced super fees
- Paid volunteer leave
- Donation matching
- Unlimited emergency response leave
- Diversity celebrated through employee resource groups
- Inclusive policies for all families
About the Company
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
Equal Opportunity
- If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation.