Program Coordinator (Human Rights, Austin Equity and Inclusion)
City of Austin · Austin, TX, US
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About the Role
This position is responsible for the coordination of a variety of community activities and programs, playing a key role in advancing the City's human rights priorities by coordinating initiatives, fostering partnerships, and supporting the implementation of recommendations from the City's Human Rights Impact Assessment. The role involves collaborating across City departments and with community partners to develop and implement programs that address systemic barriers and improve outcomes for historically underserved communities.
Responsibilities
- Develops and implements a variety of programs, projects and activities.
- Coordinates with existing organizations to address community economic or social service needs.
- Conducts needs assessments and meets with community residents, leaders, and community groups to identify needs and available resources.
- Collaborates with other organizations to plan and develop programs and activities or improve coordination of existing services.
- Researches funding sources, develops short- and long-range plans, and compiles informational reports.
- Serve as City representative before community groups, businesses, and/or the media.
- Recruits, trains, and supervises volunteers.
- Assists in the development and monitoring of project and/or program budgets.
- Assists in the development of short- and long-range plans.
- Assists in the development and implementation of operating policies and procedures.
- Ensures compliance with City and other regulatory agency requirements and policies.
- May provide leadership, work assignments, evaluation, training, and guidance to others.
Requirements
- Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of applicable processes, techniques, and methods.
- Knowledge of City practice, policy, and procedures.
- Skill in handling conflict and uncertain situations.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Skill in conducting presentations on behalf of a public entity.
- Ability to establish and maintain effective communication and working relationships with City employees and the public.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.
- Experience may substitute for education up to a maximum of four (4) years.
- Experience managing complex programs or projects involving multiple stakeholders, competing priorities, and measurable outcomes.
- Experience building and maintaining collaborative partnerships with community organizations, governmental agencies, and diverse stakeholder groups.
- Experience facilitating meetings, public engagement, and presentations for diverse audiences.
- Experience analyzing qualitative and quantitative data to inform policy, program development, and equity-centered decision-making.
- Knowledge of human rights, equity, civil rights, or social justice principles and experience developing or implementing initiatives that advance equitable outcomes.
Skills
- Handling conflict
- Handling uncertain situations
- Handling multiple tasks
- Prioritizing
- Using computers and related software applications
- Data analysis
- Problem solving
- Conducting presentations on behalf of a public entity
- Establishing and maintaining effective communication and working relationships
- Working with frequent interruptions
- Working with changes in priorities
- Training others
- Managing complex programs or projects
- Building and maintaining collaborative partnerships
- Facilitating meetings
- Public engagement
- Analyzing qualitative and quantitative data
- Developing or implementing initiatives that advance equitable outcomes
Location
- One Texas Center, 505 Barton Springs Road, Suite 500, Austin, TX 78704
Work Type
- Full-time
Experience Level
- 3 years of experience in a field related to the job
- Experience managing complex programs or projects
- Experience building and maintaining collaborative partnerships
- Experience facilitating meetings, public engagement, and presentations
- Experience analyzing qualitative and quantitative data
- Experience developing or implementing initiatives that advance equitable outcomes
Education Level
- Bachelor’s degree from an accredited college or university with major course work in a field related to the job
Salary/Compensations
- $52,550 to $61,870 annually
Benefits
- Low-cost medical, dental, vision
- Paid leave time
- Highly competitive retirement plan
- Training opportunities
About the Company
- At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
- Austin is committed to becoming the most livable city for all identities by fostering a culture of inclusivity and systemic change.
- The mission of Austin Equity and Inclusion is to transform systems to increase access, remove barriers to opportunity, address discrimination, and foster a community where all identities are respected.
- AEI ensures full compliance with applicable state and federal mandates, including local city ordinances, the Americans with Disabilities Act (ADA), and Title VI of the Civil Rights Act of 1964.
- AEI also oversees racial equity work, immigrant affairs, veterans, fair housing, equal employment, fair chance hiring, ADA-title II, Title VI, public accommodation, CROWN Act and tenants’ right to organize.
- The Human Rights Division champions the rights and freedoms of all Austinites by promoting dignity, safety, and belonging for every resident, ensuring all people are free from discrimination and able to fully participate in public life, expanding access to services, promoting inclusion, and removing systemic barriers to opportunity, connecting residents to their rights, essential resources, and tools to navigate complex systems, and leading the “We All Belong” campaign to strengthen civic engagement and foster a shared sense of belonging.
Equal Opportunity
- The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
- In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
- City of Austin is committed to compliance with the Americans with Disabilities Act.