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About the Role

The Regional Patient Access Manager (RPAM) provides field access support and education to Healthcare Professionals (HCPs) to maximize patient access to company products and accelerate time to treatment. The role involves communicating with specialty pharmacies, closed door pharmacies, and patient-physician services, while also building and upholding the integrity of the company's pharmacy distribution network through vetting activities. The RPAM acts as a subject matter expert on payer coverage policies and processes, collaborating with various internal teams and external partners to resolve coverage issues and ensure efficient distribution network operations.

Responsibilities

Builds and sustains relationships with pharmacies, physicians, and their office staff to resolve coverage problems for written prescriptions.
Works cross-functionally with field sales, network pharmacies, and market access teams to support patient access.
Provides training and education to HCPs on payor specific coverage policies, documentation requirements, appeals processes, and patient financial assistance programs.
Introduces technology options for electronic Patient Access (PA) submission and supports related coverage issues.
Communicates effectively with field sales, corporate office employees, HCPs, network pharmacies, and HUB employees to identify and resolve coverage and patient access issues.
Identifies and communicates payer issues with the National Account Directors (NAD) team.
Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education.
Communicates regularly to management about opportunities and challenges related to patient access issues.
Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings.
Conducts Patient Access workshops and assists with new hire training.
Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies.
Other duties as assigned.

Requirements

BS/BA degree in a related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access.
Specialty product experience, with CNS preferred.
Previous experience in other functions in pharma/biotech desired.
Master’s degree or MBA preferred and 4+ years of related experience.
PharmD or PhD and 2+ years of related experience.
Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers, and government payers and their impact on product access.
Excellent working knowledge of patient support programs, including reimbursement support and financial assistance adherence programs.
Strong understanding of the prescription adjudication process.
Ability to communicate payer coverage criteria and prior authorization processes.
Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system.
Ability to travel overnight up to 60%.
Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines.
Works to improve tools and processes within the functional area.
Developing reputation inside the company as it relates to area of expertise.
Ability to work as part of and lead multiple teams.
Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams.
Excellent computer skills.
Excellent communications, problem-solving, and analytical thinking skills.
Sees broader picture, impact on multiple departments/divisions.
Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency.
Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks.
Excellent interpersonal skills and cross functional team success.

Skills

Specialty pharmacy
Market access
CNS product experience
Managed care
Pharmacy benefit managers
Government payers
Patient support programs
Reimbursement support
Financial assistance adherence programs
Prescription adjudication process
Payer coverage criteria
Prior authorization processes
Computer skills
Communication skills
Problem-solving skills
Analytical thinking skills
Project management skills
Interpersonal skills

Location

Geographically dispersed across the US

Work Type

Full-time

Experience Level

6+ years of pharma/biotech commercial experience
2+ years of experience with specialty pharmacy/market access
4+ years of related experience (with Master's/MBA)
2+ years of related experience (with PharmD/PhD)

Education Level

BS/BA degree
Master’s degree or MBA
PharmD or PhD

Salary/Compensations

$151,000.00-$206,000.00
Annual bonus with a target of 30% of the earned base salary
Eligibility to participate in our equity based long term incentive program

Benefits

Retirement savings plan (with company match)
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage

About the Company

Neurocrine Biosciences is a leading biopharmaceutical company dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders.
The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis and uterine fibroids.
Neurocrine Biosciences has a robust pipeline including multiple compounds in mid- to late-phase clinical development across its core therapeutic areas.
For more than three decades, the company has applied its unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions.
The company relentlessly pursues medicines to ease the burden of debilitating diseases and disorders.
For more information, visit neurocrine.com, and follow the company on LinkedIn, X, Facebook and YouTube.

Equal Opportunity

Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements.
We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.