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About the Role

As an Executive Assistant, you will play a pivotal role in keeping the Enterprise Customer Success organization running smoothly and efficiently by providing high-level administrative support to executive leadership. Operating as a proactive and highly organized partner, you will manage complex calendars, coordinate travel logistics, assist with team-building events, and drive operational efficiency in a fast-paced environment.

Responsibilities

Provide high-level executive support by managing executive calendars, scheduling internal and external meetings, and resolving scheduling conflicts
Deliver strategic calendar gatekeeping based on an innate understanding of key priorities and executive objectives
Participate in executive meetings when appropriate, record meeting notes, and follow up on action items
Prepare presentation materials using Google Slides and office software for internal executive meetings and external engagements
Assist in organizing departmental All Hands meetings, off-site sessions, and virtual team-building events
Arrange end-to-end domestic and international travel logistics
Identify potential roadblocks and prioritize executive time based on a holistic awareness of company-level priorities
Prepare expense reports and manage monthly credit card purchasing reporting in a timely manner
Create and manage purchase orders to support departmental needs
Maintain updated team alias distribution lists, Slack channels, and shared repository folders
Manage onboarding schedules and logistics for new senior leaders joining the department
Perform administrative projects and act as a back-up support resource for other Executive Assistants as needed

Requirements

BS/BA degree or equivalent work experience
4+ years of experience supporting Executives or Leaders within high-growth companies
Experience with Google Workspace, Microsoft Word, PowerPoint, Excel, and Zoom
Experience working at a start-up or rapidly growing technology company
Demonstrated ability to manage multiple executives with differing working styles
Excellent written and verbal communication skills
Strong organizational skills and high level of integrity with demonstrated discretion in handling confidential information
Ability to adapt quickly in response to changing priorities and minimal direction
Looks for ways to leverage AI and technology to achieve quality and efficiency
Ability to execute tasks and make informed decisions with little to no executive intervention, exercising high-level discretion and sound judgment
Experience with Concur, NetSuite, and Slack applications
Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Skills

Google Workspace
Microsoft Word
PowerPoint
Excel
Zoom
Concur
NetSuite
Slack

Location

Hybrid

Work Type

Hybrid

Experience Level

4+ years of experience

Education Level

BS/BA degree or equivalent work experience

Salary/Compensations

California: $47.10 - $68.53/hour
Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

About the Company

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.
With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.
Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Equal Opportunity

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.
We encourage great talent who bring a range of perspectives to apply for our open positions.
Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.